Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Veronika Nikitina

Toronto

Summary

A second-year George Brown College student studying in marketing and business administration. With practical experience working as a barista and social media marketing specialist at Epicure Shop, I've increased customer interaction on social media sites like Instagram through using creativity, critical thinking, and effective communication. Enthusiastic about fostering brand expansion and developing creative marketing solutions. I'm eager to use my digital marketing expertise while working with a vibrant team.

Aiming for excellence in all marketing initiatives, from campaign implementation to content production. Able to function with ease in stressful circumstances. Capable of handling several marketing initiatives and achieving deadlines by prioritizing activities and managing time. Capable of quickly evaluating marketing performance and identifying problems. Able to increase brand loyalty by effectively interacting with target audiences via digital platforms. Familiar with digital analytics tools and SEO techniques.

Overview

1
1
year of professional experience

Work History

Hostess / Server Assistant

Piano Piano Restaurant
09.2024 - Current
  • Efficiently manage the reservation system, assign tables, and coordinate with servers to ensure smooth dining operations
  • Provide guests with information on the menu and assist in addressing any concerns, helping maintain a positive feedback rate

Hostess / Server Assistant

Margo Restaurant
04.2024 - 09.2024
  • Warmly greeted and seated an average of 50+ guests per shift, managing reservations and walk-ins efficiently to minimize wait times
  • Managed waitlists and communicated estimated wait times to guests
  • Addressed guest inquiries, resolved issues promptly, and assisted in maintaining a clean and organized dining area

Head Barista

The Epicure Shop
10.2023 - 12.2023
  • Prepared and served over 100+ hot and cold beverages daily, maintaining high standards of quality and customer satisfaction
  • Increased Instagram engagement by 30% through targeted social media content and promotions, enhancing customer interaction
  • Provided exceptional customer service, with positive feedback contributing to a 10% increase in repeat customers

Education

High School Diploma - Business - Marketing

Gymnasium 191
Kyiv, Kyiv
01.2022

Ontario College Advanced Diploma - Business Administration - Marketing

George Brown College
Toronto, Canada
01.2025

Skills

  • Marketing initiatives
  • Content production
  • Time management
  • Marketing performance evaluation
  • Problem identification
  • Brand loyalty
  • Digital platforms interaction
  • Digital analytics tools
  • SEO techniques

Languages

English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Hostess / Server Assistant

Piano Piano Restaurant
09.2024 - Current

Hostess / Server Assistant

Margo Restaurant
04.2024 - 09.2024

Head Barista

The Epicure Shop
10.2023 - 12.2023

Ontario College Advanced Diploma - Business Administration - Marketing

George Brown College

High School Diploma - Business - Marketing

Gymnasium 191
Veronika Nikitina