Veronika Kalai Selvam
Toronto,Canada
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Southlake Regional Health Centre
02.2025 - Current
- Ensure efficient day-to-day support to the Director/Managers/Physician Leaders by providing high quality administrative support while ensuring up-to-date office support systems are in place and workflow, schedules and correspondence are managed effectively.
- Provide a variety of confidential and time sensitive advanced administrative duties, often within competing time frames.
- Assess and anticipate the needs of the Director/Managers/Physician Leaders and be comfortable with making independent decisions based on knowledge of current situations
Clinical Coordinator
Cardio Health Inc.
02.2023 - Current
- Managed daily clinic operations, ensuring smooth workflow and exceptional patient care, achieving improvement in operational efficiency
- Coordinated scheduling of cardiologists, clinics, and technicians, optimizing resource allocation and managed electronic medical records and scanned paper copies into electronic files
- Provided comprehensive pre-consult notes to cardiologists, facilitating streamlined patient consultations and compiled to the privacy laws
- Implemented accurate diagnostic and billing code input processes, ensuring 98% accuracy in billing and reducing discrepancies
- Responded in a timely manner to the queries from the patients, and doctor
Virtual Medical Scribe
Aquity Canada ULC
08.2022 - 01.2023
- Entered detailed patient histories, physical exams, medications into EHR with 98% accuracy and completeness, ensuring comprehensive record-keeping
- Supported clinicians in fast-paced environments, ensuring continuity of care and improving shift efficiency contributing to seamless operations
- Managed patient records with HIPAA, GDPR, and ISO compliance, safeguarding confidentiality and regulatory standards rigorously
- Conducted timely data entry and retrieval services, enhancing medical information accessibility for physicians, facilitating informed decision-making
- Utilized EHR systems like Epic, Cerner proficiently, ensuring reduction in documentation errors and improving record accuracy consistently
Junior Medical Coder
Episource
01.2020 - 02.2022
- Categorized health services and assigned precise ICD-10 codes, ensuring 98% accuracy in medical diagnoses and completeness of all paperwork reviewed for accuracy
- Managed coding and reimbursement updates meticulously, ensuring compliance with evolving healthcare standards and regulations consistently
- Collaborated closely with healthcare personnel to ensure accurate coding and documentation, promoting precision in medical records and enhancing patient care
- Mentored junior team members, fostering skill development and enhancing coding accuracy within the team effectively
Intern Perfusionist
Rajiv Gandhi Government General Hospital
09.2018 - 09.2019
- Operated heart-lung machines during surgeries, ensuring precise monitoring and adjustment of blood flow and vital parameters to maintain patient stability throughout procedures
- Maintained accurate records of perfusion procedures, documenting parameters, medications, and interventions meticulously for comprehensive documentation
- Collaborated closely with surgeons, anesthesiologists, and nurses to facilitate smooth surgical procedures and seamless patient care coordination
- Monitored blood gases and other vital signs, ensuring optimal perfusion support and patient safety during cardiac surgeries
Education
Diploma - Health Information Management
Trios College
Toronto, ON07-2026
Bachelor of Science - Cardio Pulmonary Perfusion Care Technology
Madras Medical College
India09-2018
Skills
- EHR Systems
- Microsoft Office Suite
- Scorecard metrics
- Medical terminology
- Medical Coding
- Data Entry
- Teamwork
Certification
Canadian Health Information Management Association (CHIMA)
Timeline
Administrative Assistant
Southlake Regional Health Centre
02.2025 - Current
Clinical Coordinator
Cardio Health Inc.
02.2023 - Current
Virtual Medical Scribe
Aquity Canada ULC
08.2022 - 01.2023
Junior Medical Coder
Episource
01.2020 - 02.2022
Intern Perfusionist
Rajiv Gandhi Government General Hospital
09.2018 - 09.2019
Canadian Health Information Management Association (CHIMA)
Diploma - Health Information Management
Trios College
Bachelor of Science - Cardio Pulmonary Perfusion Care Technology
Madras Medical College
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