Veronika Holek
Vancouver
Summary
An HR Professional with a credible history of working in hospitality, healthcare and the non-profit sector. My goal is to keep great people engaged while at work. I am able to achieve this by managing the performance of leaders and developing engagement programs and new policies that support the well-being of employees as real people.
Overview
16
16
years of professional experience
Work History
HUMAN RESOURCES MANAGER
Head Office, Earls Kitchen + Bar
03.2022 - Current
- Supports and trains operating managers on employee matters that require performance management, terminations and medical accommodations.
- Conducts high risk investigations for partner complaints involving violations of Earls Policies or Employment Law.
- Consults with legal counsel on employee matters that involve financial settlements and mitigation efforts.
- Ensure compliance with all federal, provincial, state, and local labour regulations on an ongoing basis in Canada and U.S.
- Oversees all US and Canada immigration matters.
HUMAN RESOURCES GENERALIST
Support Centre, Wellness Pharmacy
12.2020 - 03.2022
- Acted as the HR contact for all 100 pharmacy and Head Office employees.
- Created a comprehensive onboarding program to provide all new hires with an engaging introduction to the workplace.
- Conducted all talent acquisition processes, resulting in a faster fill-time.
- Managed benefit enrolment and payroll processing for all employees.
- Designed an annual compensation analysis to assess all positions' wages.
- Created the company's core values program and introduced the initiative through an engaging, in-person presentation at each location.
- Trained and managed the Executive Assistant on all administrative tasks, including entry-level HR responsibilities that helped bridge them into an HR position.
HUMAN RESOURCES COORDINATOR
Head Office, Northland Properties
11.2017 - 08.2020
- Acted as the main HR contact for all 100 Head Office employees and the 3000+ employees of Denny's Canada.
- Supported operating managers on employee matters that require progressive discipline, performance improvement plans and/or terminations.
- Recruited, interviewed, and onboarded all new employees at Head Office.
- Facilitated Head Office termination/lay-off meetings.
- Modernized employee policies and facilitated new employee programs such as the Employee Assistance Program.
- Created Denny's core values and introduced them to employees through an engaging, in-person national road-show.
SERVER AND WEEKEND LEADER
Earls Kitchen & Bar
10.2007 - 01.2018
- Served multi-course meals, ensured customer satisfaction throughout dining experience.
- Was responsible for managing 30+ employees for both day and night shifts.
- Monitored sales in relation to labour costs, while focusing on the overall guest experience.
RECRUITMENT COORDINATOR (CONTRACT)
Pacific National Exhibition
04.2017 - 09.2017
- Recruited, interviewed and onboarded new employees, at all levels of the organization, for both full-time and seasonal positions.
- Organized recruiting events and hiring fairs to promote the PNE Fair.
- Reviewed and recorded all applicant data within the HRIS to track seasonal employee seniority and flag unsuitable candidates for future applications.
RECRUITMENT COORDINATOR (CONTRACT)
Digital Domain Productions
10.2016 - 04.2017
- Scheduled interviews for all departments, greeted applicants upon arrival and provided them with an office tour.
- Maintained candidate database on HRIS to ensure all employee information is updated and accurate.
- Facilitated tele-conference and video-conference communications for weekly executive meetings and all remote interviews.
Education
Diploma - Human Resources Management
BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY
Burnaby, BC05.2016
Bachelor of Arts - Psychology Major, Sociology Minor
UNIVERSITY OF BRITISH COLUMBIA
Vancouver, BC05.2014
Skills
- Leadership: 5 years of directly overseeing employees in a restaurant setting
- Conflict Resolution: 6 years of experience in managing and resolving interpersonal and operational challenges
- Employee Engagement: 6 years of developing engagement initiatives to improve the well-being of employees (eg EAP, Core Values, Benefits Package, etc)
First Aid Training
Level 1 Certificate
Languages
English
Native or Bilingual
French
Limited Working
Timeline
HUMAN RESOURCES MANAGER
Head Office, Earls Kitchen + Bar
03.2022 - Current
HUMAN RESOURCES GENERALIST
Support Centre, Wellness Pharmacy
12.2020 - 03.2022
HUMAN RESOURCES COORDINATOR
Head Office, Northland Properties
11.2017 - 08.2020
RECRUITMENT COORDINATOR (CONTRACT)
Pacific National Exhibition
04.2017 - 09.2017
RECRUITMENT COORDINATOR (CONTRACT)
Digital Domain Productions
10.2016 - 04.2017
SERVER AND WEEKEND LEADER
Earls Kitchen & Bar
10.2007 - 01.2018
Diploma - Human Resources Management
BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY
Bachelor of Arts - Psychology Major, Sociology Minor
UNIVERSITY OF BRITISH COLUMBIA
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