Summary
Overview
Work History
Education
Skills
Websites
First Aid Training
Languages
Timeline
Generic

Veronika Holek

Vancouver

Summary

An HR Professional with a credible history of working in hospitality, healthcare and the non-profit sector. My goal is to keep great people engaged while at work. I am able to achieve this by managing the performance of leaders and developing engagement programs and new policies that support the well-being of employees as real people.

Overview

16
16
years of professional experience

Work History

HUMAN RESOURCES MANAGER

Head Office, Earls Kitchen + Bar
03.2022 - Current
  • Supports and trains operating managers on employee matters that require performance management, terminations and medical accommodations.
  • Conducts high risk investigations for partner complaints involving violations of Earls Policies or Employment Law.
  • Consults with legal counsel on employee matters that involve financial settlements and mitigation efforts.
  • Ensure compliance with all federal, provincial, state, and local labour regulations on an ongoing basis in Canada and U.S.
  • Oversees all US and Canada immigration matters.


HUMAN RESOURCES GENERALIST

Support Centre, Wellness Pharmacy
12.2020 - 03.2022
  • Acted as the HR contact for all 100 pharmacy and Head Office employees.
  • Created a comprehensive onboarding program to provide all new hires with an engaging introduction to the workplace.
  • Conducted all talent acquisition processes, resulting in a faster fill-time.
  • Managed benefit enrolment and payroll processing for all employees.
  • Designed an annual compensation analysis to assess all positions' wages.
  • Created the company's core values program and introduced the initiative through an engaging, in-person presentation at each location.
  • Trained and managed the Executive Assistant on all administrative tasks, including entry-level HR responsibilities that helped bridge them into an HR position.


HUMAN RESOURCES COORDINATOR

Head Office, Northland Properties
11.2017 - 08.2020
  • Acted as the main HR contact for all 100 Head Office employees and the 3000+ employees of Denny's Canada.
  • Supported operating managers on employee matters that require progressive discipline, performance improvement plans and/or terminations.
  • Recruited, interviewed, and onboarded all new employees at Head Office.
  • Facilitated Head Office termination/lay-off meetings.
  • Modernized employee policies and facilitated new employee programs such as the Employee Assistance Program.
  • Created Denny's core values and introduced them to employees through an engaging, in-person national road-show.

SERVER AND WEEKEND LEADER

Earls Kitchen & Bar
10.2007 - 01.2018
  • Served multi-course meals, ensured customer satisfaction throughout dining experience.
  • Was responsible for managing 30+ employees for both day and night shifts.
  • Monitored sales in relation to labour costs, while focusing on the overall guest experience.

RECRUITMENT COORDINATOR (CONTRACT)

Pacific National Exhibition
04.2017 - 09.2017
  • Recruited, interviewed and onboarded new employees, at all levels of the organization, for both full-time and seasonal positions.
  • Organized recruiting events and hiring fairs to promote the PNE Fair.
  • Reviewed and recorded all applicant data within the HRIS to track seasonal employee seniority and flag unsuitable candidates for future applications.

RECRUITMENT COORDINATOR (CONTRACT)

Digital Domain Productions
10.2016 - 04.2017
  • Scheduled interviews for all departments, greeted applicants upon arrival and provided them with an office tour.
  • Maintained candidate database on HRIS to ensure all employee information is updated and accurate.
  • Facilitated tele-conference and video-conference communications for weekly executive meetings and all remote interviews.

Education

Diploma - Human Resources Management

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY
Burnaby, BC
05.2016

Bachelor of Arts - Psychology Major, Sociology Minor

UNIVERSITY OF BRITISH COLUMBIA
Vancouver, BC
05.2014

Skills

  • Leadership: 5 years of directly overseeing employees in a restaurant setting
  • Conflict Resolution: 6 years of experience in managing and resolving interpersonal and operational challenges
  • Employee Engagement: 6 years of developing engagement initiatives to improve the well-being of employees (eg EAP, Core Values, Benefits Package, etc)

Websites

First Aid Training

Level 1 Certificate 

Languages

English
Native or Bilingual
French
Limited Working

Timeline

HUMAN RESOURCES MANAGER

Head Office, Earls Kitchen + Bar
03.2022 - Current

HUMAN RESOURCES GENERALIST

Support Centre, Wellness Pharmacy
12.2020 - 03.2022

HUMAN RESOURCES COORDINATOR

Head Office, Northland Properties
11.2017 - 08.2020

RECRUITMENT COORDINATOR (CONTRACT)

Pacific National Exhibition
04.2017 - 09.2017

RECRUITMENT COORDINATOR (CONTRACT)

Digital Domain Productions
10.2016 - 04.2017

SERVER AND WEEKEND LEADER

Earls Kitchen & Bar
10.2007 - 01.2018

Diploma - Human Resources Management

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY

Bachelor of Arts - Psychology Major, Sociology Minor

UNIVERSITY OF BRITISH COLUMBIA

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Veronika Holek