VERONICA GRADILLAS OCHOA
Calexico
Summary
Professional and enthusiastic waitress with 13 years of experience serving food in busy dining establishments. Committed to adhering to health and safety standards, while serving as a helpful and positive team member. Bringing forth a motivated attitude and the ability to multitask and work well under pressure.
Experienced with creating individualized learning plans to meet diverse student needs. Utilizes effective teaching strategies to enhance student engagement and learning outcomes. Knowledge of curriculum development and classroom management to create conducive learning environment.
Overview
23
23
years of professional experience
Work History
Specialized Instructor
Arc Program
08.2024 - Current
- Organized extracurricular activities that enriched the educational experience for students beyond the classroom setting.
- Supervised students during enrichment time.
- Enhanced students'' culinary skills by demonstrating various cooking techniques and methods.
- Ensured a safe and clean cooking environment by enforcing proper sanitation practices and guidelines.
Customer Service, Cashier
La Paleteria Cachanilla
02.2019 - 03.2020
- Attended customers, food preparation, cashiered
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Server
Dennys Restaurant
04.2014 - 09.2017
- Took orders, Served food, food preparation, cashiered
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Dennys Restaurant
02.2002 - 03.2013
- Took orders, served food, food preparation, cashiered
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma - General Studies
Calexico High School
Calexico, Ca06-2002
Skills
- Bilingual English/Spanish
- Very social
- Punctual
- Great customer service
- Collaborative teamwork
- Empathy and patience
- Social skills training
Timeline
Specialized Instructor
Arc Program
08.2024 - Current
Customer Service, Cashier
La Paleteria Cachanilla
02.2019 - 03.2020
Server
Dennys Restaurant
04.2014 - 09.2017
Server
Dennys Restaurant
02.2002 - 03.2013
High School Diploma - General Studies
Calexico High School
References
Eileen Ronquillo Office Medical Assistant Phone Number: (760) 540-9129
Tanya Martinez Office Medical Assistant Phone Number: (760) 675-5964 Email Address: tanymart21@hotmail.com
STRENGTHS
- Attentive
- Teamworker
- Hardworker
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