Veronica Wu

Fortinet is cybersecurity company with headquarters in Sunnyvale, California. The company develops and sells security solutions like firewalls, endpoint security and intrusion detection systems.

My main responsibilities at Fortinet are offering administrative support as below :

Diverse secretary missions :

• Document filing(paper based & e-filing), photocopying, scanning, mailing.
• Data entry, database update and maintenance
• Documents drafts, proofreading
• Headcount, termination report and monthly expenses report to management
• Phone reception including incoming phone calls screening and transfer to right personnel
• Bookkeeping, invoice processing
• Restocked supplies and placed purchase orders to maintain adequate stock levels
• Assistance to HR (reception of resumes and interviewees, contracts shipping)

Daily troubleshooting support for EMEA region :

• Outlook mails processing - prioritizing and dealing with requests within deadline
• Access control in EMEA zone - making sure all doors to all offices are up and running
• Business cards orders & creation of employee’s profiles in the database and of physical badges that allow them to circulate in designated area
• Liaise with logistic center and purchasing dept by shipping new hires’ work equipments
• Troubleshooting-Building maintenance by working with contractors, make sure all office utilities are functioning well
• Liaise with other offices in EMEA region and provide administrative support and training to new office admins.

Coordination of company events in the Executive Briefing Center (EBC):

• Schedule management including calendaring, meeting rooms reservations and cancellations for internal and external events
• Coordinating events - events with external clients, internal training programs and large internal meetings, ordering lunches / buffets
• Liaise with IT departments for meeting rooms preparations (configuration and equipment set-up)
• Welcoming visitors including group reception, orientation
• Logistic coordination and agenda plannings for EBC events by offering travel arrangement assistance, ex, hotel reservations, organization for professional transfers, restaurants bookings

Q-Net Technologies, Inc. is involved in E-commerce that provides Internet access services, data transmission with Internet protocol technology and later is involved in cosmetic and health care products industry as well.

I started my career as a sales rep for a year and half, I was mainly in charge of :

• Taking care of company’s accounts on different e-platforms such as Alibaba, etc… (missions including uploading products, editing, selling and products shipment as well as aftersales)
• Inviting and arranging potential international buyers to showroom & factory visits was a regular mission

Being in sales has equipped me with great fluency in English when it comes to negotiation and communication, as the company has opened up a new department, I was soon transferred in purchasing and mainly focused on the procurement of suppliers and products imports.