Veronica VIda
Delta
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Sports Reporter
Girls at the Games
11.2024 - Current
- Utilized storytelling skills to provide vivid descriptions of live events, creating an immersive experience for readers who could not attend games themselves.
- Revitalized community sports coverage by increasing assignments and revamping quality standards.
- Helped social media team improve promotions and engagement by providing top-notch sports content targeted on specific audiences.
Bartender/Server
The Social Tavern
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server
Delta Golf Course
03.2023 - 05.2024
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Sales Associate
The Bridal Gallery
08.2022 - 02.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - Communications
University of The Fraser Valley
Abbotsford, BC05-2027
High School Diploma -
Burnsview Secondary
Delta, BC06-2023
Skills
- Teamwork
- Video editing proficiency
- Team collaboration
- Sports expertise
- Public speaking confidence
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
French
Native or Bilingual
English
Native or Bilingual
Czech
Professional Working
Availability
Monday-Thursday : All day
Friday : Past 4pm
Saturday-Sunday : All day
Note: With sports reporting, there are 2-4 Weekend evenings per month I will be unavailable
Timeline
Sports Reporter
Girls at the Games
11.2024 - Current
Bartender/Server
The Social Tavern
05.2024 - Current
Bartender/Server
Delta Golf Course
03.2023 - 05.2024
Sales Associate
The Bridal Gallery
08.2022 - 02.2023
Bachelor of Arts - Communications
University of The Fraser Valley
High School Diploma -
Burnsview Secondary
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