Veronica Nemes

• Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
• Conducted regular training sessions for staff, ensuring consistent delivery of exceptional services to customers.
• Responded to customer requests for products, services, and company information.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
• Positively engaged with customers and maintained professional appearance as company representative.
• Reported issues to property manager so effective resolutions could be put into place.

• Assisted with special events and programs for children.
• Supported engaging, fun, and smooth-running events by helping with organization and planning for groups of 10-20 children.
• Fostered sense of community, organizing neighborhood gatherings.
• Supervised children of various ages on playground.
• Boosted creativity through hands-on art projects that allowed children to express themselves freely while developing fine motor skills.
• Promoted healthy habits by encouraging physical activity and teaching proper hygiene practices.
• Fostered love for nature in children by organizing educational outdoor excursions.
• Responded to inquiries from parents and guardians.

Baby sitter for Sung Family as needed, September 2013 - August 2017. Helped family with their daughter, Maya- 8 months.

• Baby Supervision.
• Monitored progress in self-care tasks, encouraging independence.
• Played games, worked on puzzles, and read books .
• Applied my knowledge to develop baby's skills.
• Maintained a healthy and safe environment for child.
• Made sure that May enjoyed her day by taking her out for walks, parks and for classes and kept a close eye on her activities.
• Planned fun outings and educational activities to keep Maya entertained.
• Enhanced language development by engaging in storytelling, reading books, and encouraging conversation in different languages.
• Assisted in developing self-confidence with age-appropriate responsibilities and chores.

Babysitter for Abraham Family , as needed -January 2013-July 2013. Helped Family with their son Matthew, 1 year old.

• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
• Communicated with parents regarding children's progress and development, raising any issues.
• Facilitated creative play and crafts to stimulate imagination and fine motor skills.
• Monitored Matthew's activities to verify safety and wellbeing.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Worked with a team of 43 employees and over 450 students.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Developed and implemented Fastrackids Vision within company conducted and directed five departments.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Improved student engagement by incorporating interactive learning technologies into lesson plans.
• Promoted digital literacy by integrating technology into curriculum.
• Adapted teaching methods and materials to meet students' varying needs.
• Helped students explore concepts with engaging, learning-focused activities.
• Scheduled conferences with parents to discuss students' progress and classroom behavior.
• Improved students' analytical skills by introducing state-of-the-art computer program technologies.

• Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
• Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
• Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
• Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
• Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
• Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
• Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
• Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
• Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
• Tutored struggling students individually and in small groups to reinforce learning concepts.
• Worked with teacher to optimize learning plans based on student test grades and evaluations.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

Au-Pair student for Stommel Family, as needed 209-2010. Helped the family with their 3 energetic boys-Jacob -2 years old, Moritz -4 years old, Paul -8 years old.

• Transported children safely to school, activities and appointments on time.
• Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
• Developed creative activities to encourage physical, social and emotional growth.
• Taught children to organize toys, wash hands, and share by leading by example.
• Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
• Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
• Implemented creative activities that stimulated child development in areas such as motor skills, cognitive abilities, and social interactions.
• Played games, worked on puzzles, and read books to young children.
• Supervised children on playground to help develop physical and social skills.
• Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
• Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
• Developed games and activities using arts and crafts to support learning and verbal skills.

• Worked as Instructor being responsible for day schedule from 7am until 11pm, which included waking up, gymnastics, breakfast, creative and educational projects, competitions and concerts. Also , number one responsibility was safety for children throughout the Summer Camp Program. Number of children in groups where between 8-16 during 10 day Program, with ages of 4 years old to 14 years old. Every 10 days there were different age groups. The experience at Summer Camp offered me to work with almost 530 children some of them with special needs.
• Enhanced camper experience by developing creative and interactive activities tailored to their interests.
• Adapted quickly to unforeseen circumstances or challenges, demonstrating resilience and flexibility in maintaining high-quality programming for campers despite obstacles.
• Fostered a positive environment for campers with diverse backgrounds, ensuring inclusivity and respect among all participants.
• Reduced conflicts among campers by implementing effective behavior management strategies that promoted cooperation and understanding within groups.
• Modeled appropriate behavior to help children develop decision making, problem-solving and other essential life skills.