Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Work Preference
Timeline
Open To Work

Veronica Osorio

Azusa

Summary

Operations and safety professional with experience managing high-responsibility environments, youth education programs, and team-based service operations. Skilled in leadership, risk assessment, conflict resolution, and community engagement. Known for maintaining structured environments, guiding teams, and supporting youth development while ensuring operational efficiency and safety.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
2
2
Certification

Work History

Correctional Officer

California Department of Corrections and Rehabilitation
Tehachapi
07.2020 - Current
  • Monitored incarcerated population to maintain safety and order within the facility.
  • Conducted regular inspections of cells and common areas for contraband.
  • Implemented emergency response procedures during critical incidents or disturbances.
  • Prepared, detailed incident reports, and documented daily logs

Associate

In-N-Out Burger
Monterey Park
06.2017 - 06.2020
  • Provided excellent customer service in fast-paced dining environment.
  • Operated cash register and processed transactions accurately.
  • Prepared food items according to restaurant standards and recipes.
  • Collaborated with team members to ensure efficient service delivery.
  • Assisted in training new associates on operational procedures.

Server

Dennys Restaurant
Glendora
04.2019 - 12.2019
  • Provided excellent customer service in fast-paced dining environment.
  • Took and processed customer orders accurately and efficiently.
  • Maintained cleanliness and organization of dining area and service stations.
  • Handled cash transactions and processed payments using point-of-sale system.

After school Teacher

Code To The Future
Glendora
08.2016 - 06.2017
  • Developed engaging lesson plans for students in coding and technology.
  • Facilitated hands-on learning activities to enhance student understanding of programming.
  • Mentored students in collaborative projects, fostering teamwork and problem-solving skills.
  • Supervised a group of 10-15 children in an after school program setting.
  • Planned team building activities designed to promote respect among peers.

Education

Associate of Science - Business Administration, Criminal Justice

Citrus College, Glendora, CA
08.2016 - 06.2019

Skills

  • Monitoring procedures
  • Safety and Risk Mitigation
  • Emergency response
  • Security protocols
  • Report writing
  • Conflict resolution
  • Effective communication
  • Attention to detail

Languages

Spanish
Proficient (C2)
C2

Certification

  • CPR certified

Affiliations

  • Volunteer youth basketball coach ages 3-6
  • Volunteer fundraising assistant coordinator for the Lab dance studio and West Covina Hip Hop dance team

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

RemoteHybrid

Salary Range

$70000/yr - $200000/yr

Timeline

Correctional Officer - California Department of Corrections and Rehabilitation
07.2020 - Current
Server - Dennys Restaurant
04.2019 - 12.2019
Associate - In-N-Out Burger
06.2017 - 06.2020
After school Teacher - Code To The Future
08.2016 - 06.2017
Citrus College - Associate of Science, Business Administration, Criminal Justice
08.2016 - 06.2019
Veronica Osorio