Veronica Moreno Contreras

• Assisted clients with daily living activities to support their well-being, safety, and independence.
• Developed and followed personalized care plans based on individual needs and preferences.
• Monitored clients' physical and emotional health, reporting any changes to healthcare professionals and family members.
• Coordinated and accompanied clients to medical appointments, ensuring timely and reliable access to services.
• Fostered positive, trusting relationships with clients through empathy, respect, and clear communication.
• Advocated for client rights, ensuring dignity and respect in all interactions and care services.
• Supported clients with disabilities, promoting independence and improving overall quality of life.
• Administered medications according to prescribed schedules and documented adherence.
• Assisted with mobility needs, including walking, transfers, and regular exercise routines.

• Collaborated with team members to complete landscaping projects on time and within budget.
• Prepared soil for planting, including tilling, conditioning, and fertilizing.
• Assisted in planning and designing outdoor spaces alongside senior gardeners and supervisors.
• Developed customized maintenance plans to promote long-term landscape health and appearance.
• Performed routine grounds maintenance, including trimming, weeding, pruning, and general clean-up.
• Executed planting, watering, mulching, and edging tasks to maintain healthy lawns and garden beds.
• Removed weeds, debris, and potential hazards from pathways and common areas to ensure safety and usability.

• Supervised daily operations to ensure adherence to safety, cleanliness, and quality standards.
• Trained, coached, and mentored staff on workflow procedures and performance expectations.
• Collaborated with management to improve operational processes and support cost-effective practices.
• Handled customer inquiries and resolved concerns promptly to maintain high satisfaction levels.
• Monitored employee performance, identified issues, and implemented corrective actions to improve efficiency and meet productivity targets.

• Supervised daily housekeeping operations, ensuring adherence to cleanliness, safety, and quality standards.
• Trained and mentored new staff on cleaning procedures, safety protocols, and service expectations.
• Conducted regular inspections of guest rooms and public areas, addressing maintenance or quality issues promptly.
• Managed inventory by ordering and tracking housekeeping supplies and guest amenities.
• Collaborated with management to resolve guest concerns and improve overall service delivery.

• Supervised daily housekeeping operations, ensuring high cleanliness standards across guest rooms and public areas.
• Conducted regular inspections and coordinated with maintenance to address repair needs promptly.
• Scheduled staff to maintain adequate coverage during peak periods and supported efficient workflow.
• Trained and mentored new employees, improving team performance and service quality.
• Worked closely with the front desk and management to respond to guest requests and enhance overall satisfaction.

• Supervised housekeeping staff, assigning shifts and tasks to ensure timely completion and high cleanliness standards.
• Managed inventory of cleaning supplies and equipment, optimizing resource allocation.
• Addressed guest feedback promptly, improving overall satisfaction with housekeeping services.
• Assisted in recruitment and hiring, evaluating candidates based on qualifications and role requirements.
• Collaborated with other departments to streamline communication and maintain adherence to health and safety protocols.