Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Montano

Fresno

Summary

Retail professional prepared for Cashier Team Lead role with extensive experience in overseeing cashier operations and ensuring top-notch customer service. Known for strong focus on team collaboration and achieving consistent results. Reliable, adaptable, and proficient in handling high-pressure situations.

Overview

8
8
years of professional experience

Work History

Cashier Team Lead

Fam Co Food Center
06.2023 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Restocked and organized merchandise in front lanes.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Operated POS cash register and equipment to collect payments.

Cashier

Valley Food
01.2020 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cashier Manager

U Save Liquor Store
03.2017 - 01.2020
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Coordinated promotional price changes, ensuring accurate pricing information at the register level.
  • Managed scheduling and payroll for cashier staff, optimizing labor costs while maintaining service quality.
  • Streamlined inventory management processes, ensuring product availability and reducing overstock.

Education

High School Diploma -

Youth Build Charter School Of California
Fresno, CA
06-2012

Skills

  • Customer service
  • Team leadership
  • Cash handling
  • Product restocking
  • Opening and closing procedures
  • Manager support
  • Multitasking and organization
  • Team collaboration

Languages

Spanish
Native or Bilingual

Timeline

Cashier Team Lead

Fam Co Food Center
06.2023 - Current

Cashier

Valley Food
01.2020 - 06.2023

Cashier Manager

U Save Liquor Store
03.2017 - 01.2020

High School Diploma -

Youth Build Charter School Of California

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Veronica Montano