Veronica Mendoza
Indio,CA
Summary
Great Customer Service Skills, Very Motivated Individual, Fast Learner, Dependable, Active listening to Understand Customer Service needs and Wants, Social People Skills. Love learning New things .
Overview
14
14
years of professional experience
Work History
Lab Assistant
Kaiser Permanente
Palm Desert, CA
07.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships. Offer great customer services to member ensuring best quality of care for member and their need develop wonderful experience for member retention, trustworthy and loyal relationship, collect process lab samples, computer data entry
Cashier
Target
La Quinta, CA
07.2021 - 10.2022
- Processed customer transactions efficiently, ensuring accurate cash handling and receipt management.
- Assisted customers with product inquiries, providing excellent service and enhancing shopping experience.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for shoppers.
- Collaborated with team members to streamline checkout processes during peak hours, reducing wait times.
- Handled returns and exchanges in accordance with company policies, ensuring customer satisfaction and compliance.
- Monitored inventory levels at the register, alerting management to restock needs to prevent shortages. Actively promote Target Credit Card highlighting its financial benefits and discounts to target customers, engaging with customers in the check out process, promote store promotions afford great customer service for purposes of increased customer retention, and credit card sign ups, manage daily cash drops
- Utilized point-of-sale systems effectively for transaction processing and sales reporting tasks.
- Trained new cashiers on operational procedures and customer service standards, fostering team development.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Art
College of The Desert
Palm Desert, CASkills
- Computer Data Entry
- Maintaining and Providing Great Customer Service Care and Satisfaction for Member Retention
- Process lab samples
Timeline
Cashier
Target
07.2021 - 10.2022
Lab Assistant
Kaiser Permanente
07.2012 - Current
Art
College of The Desert