Summary
Overview
Work History
Education
Skills
Language Proficiency
References
Timeline
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Veronica Malo

Winnipeg,Canada

Summary

Detail-oriented office manager with a track record of improving administrative processes and managing office operations. Adept at supervising staff and maintaining strong client relationships to ensure operational success.

Overview

9
9
years of professional experience

Work History

Office Manager

Winnipeg Pain Treatment Centre
Winnipeg, Manitoba
05.2022 - Current
  • Managed office operations and streamlined administrative processes for improved efficiency.
  • Supervised office staff, providing training and support on daily tasks.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.

E-Commerce Personal Shopper

Red River Co-op
Winnipeg , Manitoba
01.2020 - 05.2022
  • Processed online orders quickly and accurately.
  • Responded promptly to customer complaints or issues related to e-commerce transactions.
  • Assisted customers with inquiries and provided exceptional service via chat and email.

Co-op Treat Department

01.2017 - 01.2020
  • Executed day-to-day duties with accuracy and efficiency.
  • Collaborated with team members to achieve project objectives within deadlines.
  • Acknowledged by management for reliability and dependability.

Education

Bachelor of Arts - Geography

University of Manitoba
Winnipeg, MB
09.2025

High School Diploma -

Collège Béliveau
Winnipeg, MB
06-2018

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Office management
  • Effective communication

Language Proficiency

English
Native/ Bilingual
French
Native/ Bilingual

References

  • Nicole Smith, Colleague

 (204) 223-0500

  • Lindsay Swift, Business owner and operator

(204) 999-0710

Timeline

Office Manager

Winnipeg Pain Treatment Centre
05.2022 - Current

E-Commerce Personal Shopper

Red River Co-op
01.2020 - 05.2022

Co-op Treat Department

01.2017 - 01.2020

Bachelor of Arts - Geography

University of Manitoba

High School Diploma -

Collège Béliveau

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Veronica Malo