VERONICA JOBIN
Gatineau,QC
Summary
Meticulous and hardworking professional seeking to broaden skills. Committed to developing and improving operational procedures, with a proven track record of success. Proactive and organized business administrator delivering superior customer service in addition to creativity and entrepreneurial spirit. Highly driven by new challenges and exceeding goals.
Overview
23
23
years of professional experience
Work History
Life Insurance Clerk
SISIP Financial
11.2019 - Current
- Log and underwrite life insurance applications while promptly addressing discrepancies
- Instate automatic premiums deductions and TFSA/RRSP investments
- Initiate disability claims and calculate pension benefits by liaising with external federal agencies
- Analyze complex reports to assess compensation eligibility
- Develop SOP's, resulting in efficient time management and concise procedures
- Conduct employee training, following guidelines whilst tailoring to individual needs, resulting in faster learning and independency
- Identify client concerns and tailor solutions to benefit their unique requirements
Clinic Administrator
Woodroffe Chiropractic & Massage
01.2019 - 10.2019
- Directed office logistics through active schedule management in a dynamic multi practitioner clinic
- Implemented procedures in software usability that improved clinic workflow and professional appearance
- Collaborated with management to develop action plans to meet the clinic's financial goals
- Reconciled accounts by managing bills and insurance claims
Warehouse Manager
terra20
09.2012 - 12.2018
- Inspected, verified and processed incoming shipments in order to assess and resolve discrepancies
- Jointly implemented cost reduction initiatives with the senior buyer, resulting in increased profits
- Compiled data and generated valuable reports allowing the procurement team to improve their procedures
- Streamlined and implemented robust control procedures to achieve inventory accuracy
- Partnered with HR to develop and define roles, create training plans, and assess employee performance
- Reconfigured workspace to maximize daily operations, providing an efficient environment
- Assisted accounting to reconcile invoice inaccuracies, leading to prompt payment
- Optimized employee performance by proper delegation and monitoring
- Led fulfillment of daily e‑commerce activities and planned logistics of high‑volume online events.
Business Manager/Owner
Eat Me Alive-Vegan Soaps & Body Products
06.2008 - Current
- Creatively formulate products, giving the company its unique look and identity
- Strategized to secure business financing, leading to opening of retail location within first year of startup
- Designed enticing and user‑friendly website to strengthen customer's engagement and create referrals
- Conceptualize and design product labels and visual media using various project management software
- Acquire customers using proven marketing methods and devise creative solutions to exceed expectations
- Prepare budget, analyze and forecast sales, ensuring proper fund allocation.
Medical Technician/Detachment Commander
National Defence
10.2002 - 12.2008
- Provided basic and advanced care in garrison, working alongside military peers and civilians
- Experienced 2 tours of duty as a field medic for the Disaster Assistance Response Team and in Afghanistan
- Taught Basic First Aid and Tactical Combat Casualty Care in front of large bilingual audiences
- Rewrote and implemented standard procedures to improve efficiency during clinical emergencies.
Education
High School Diploma -
École Secondaire La Camaradière
Paramedic -
Collège Ahuntsic
Montreal, QCHealth And Safety Awareness For Supervisors
Ontario Ministry of Labor
Skills
- Self-Motivated
- Entrepreneurial Work Ethic
- Efficient and Detail-Oriented
- Active Learner
- Critical Thinking
Languages
Fluently Bilingual English/French
Security Clearance
Reliability Status
Timeline
Life Insurance Clerk
SISIP Financial
11.2019 - Current
Clinic Administrator
Woodroffe Chiropractic & Massage
01.2019 - 10.2019
Warehouse Manager
terra20
09.2012 - 12.2018
Business Manager/Owner
Eat Me Alive-Vegan Soaps & Body Products
06.2008 - Current
Medical Technician/Detachment Commander
National Defence
10.2002 - 12.2008
High School Diploma -
École Secondaire La Camaradière
Paramedic -
Collège Ahuntsic
Health And Safety Awareness For Supervisors
Ontario Ministry of Labor