Summary
Overview
Work History
Education
Skills
Timeline
Generic

veronica Hernandez

Perris

Summary

Dynamic customer service professional with a proven track record at Del Taco, excelling in transaction processing and customer satisfaction. Recognized for reliability and the ability to resolve inquiries effectively. Skilled in training new staff and enhancing community engagement through innovative recreational programs as a Recreation Assistant. Committed to fostering positive experiences.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Del Taco
07.2017 - 03.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Resolved customer inquiries and complaints, ensuring positive shopping experiences.
  • Maintained accurate cash drawer, conducting regular audits to prevent discrepancies.
  • Assisted in training new cashiers on operational procedures and customer service standards.

Recreation Assistant

Palms Elementary
05.2017 - 07.2019
  • Organized recreational programs to enhance community engagement and participation.
  • Facilitated group activities, ensuring inclusivity and adherence to safety protocols.
  • Collaborated with team members to develop innovative programming ideas based on participant feedback.
  • Assisted in managing equipment inventory and maintenance for various recreational facilities.

Education

Associates -

Mt. San Jacinto College
San Jacinto, CA
05.2022

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

Del Taco
07.2017 - 03.2020

Recreation Assistant

Palms Elementary
05.2017 - 07.2019

Associates -

Mt. San Jacinto College

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