Veronica Hatcher
Carmichael
Summary
Repair Supervisor with proven expertise in team leadership and equipment maintenance. Demonstrated ability to delegate tasks effectively and implement training programs, enhancing workplace safety and efficiency.
Overview
18
18
years of professional experience
Work History
Repair Supervisor
Owens & Minor
Woodland
01.2023 - 09.2025
- Supervised repair team to ensure efficient workflow and adherence to safety standards.
- Coordinated with inventory management to maintain necessary repair parts and supplies.
- Trained new staff on repair processes and safety protocols effectively.
- Implemented process improvements to enhance repair efficiency and quality control.
- Maintained accurate records of repairs performed and parts used consistently.
- Resolved conflicts among team members in a professional manner.
- Assisted with training new employees on repair techniques, safety protocols and general job duties.
- Maintained accurate records of work orders, warranties, preventive maintenance programs and other related documentation.
- Ensured that all safety protocols were followed at all times during repair activities.
- Supervised and coordinated the daily activities of repair technicians to ensure efficient workflow.
- Identified potential issues before they occur through proactive monitoring of machines during operation.
- Delegated work to staff, setting priorities and goals.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Created work crew schedules and delegated assignments.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Senior Data Entry Clerk
Apria Healthcare
Woodland
12.2007 - 01.2023
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Identified, corrected, and reported data entry errors.
- Maintained data entry requirements by following data program techniques and procedures.
- Organized and filed data in appropriate locations for easy access to essential information.
- Trained new staff on data entry protocols and best practices.
- Assisted in developing standard operating procedures for data management tasks.
- Responded to inquiries regarding patient information promptly and professionally.
- Created reports from retrieved data in order to identify trends or patterns.
- Identified opportunities for process improvements related to data entry procedures.
- Verified and corrected data entered into databases or spreadsheets.
- Reviewed incoming documents for accuracy and completeness prior to processing them.
- Performed regular audits of existing records to ensure accuracy and quality of information.
- Provided support services such as responding to inquiries regarding entered records.
- Investigated errors or inconsistencies that arose during the course of daily operations.
- Transferred written information into databases to maintain consistent, accurate equipment repair orders and project details.
- Researched and obtained further information for incomplete documents.
Education
High School Diploma -
Thornton High School
Daly City, CA06-1984
Some College (No Degree) - Basic
Skyline College
San Bruno, CASkills
- Process improvement
- Equipment maintenance
- Safety compliance
- Team supervision
- Inventory management
- Employee training
- Delegation
- Policy implementation
- Dependable and consistent
- Conflict resolution
- Performance evaluation
- Reliability
- Employee safety training
- Inspect completed work
- Teamwork
- Data entry and analysis
References
References available upon request.
Timeline
Repair Supervisor
Owens & Minor
01.2023 - 09.2025
Senior Data Entry Clerk
Apria Healthcare
12.2007 - 01.2023
High School Diploma -
Thornton High School
Some College (No Degree) - Basic
Skyline College