Veronica Hakim
Vancouver,BC
Summary
Administrative and Management professional bringing leadership and workflow coordination. Critical thinker and problem solver honors every and each team member's strengths to follow and inform resource allocation. Adept communicator with a client-focus approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Assistant -Career Centre- Business Dev
Douglas College
New Westminster, BC
12.2023 - Current
- Reviews and approves account applications for CareerHUB (Orbis CRM) from companies and employers with careful attention to detail to maintain integrity of the database and conducts verifications of identities of all account holders (to prevent cyber security attacks on student
- Assists with CRM database issues: liaises with the CRM database lead in the Career Centre, tracks and communicates status of updates and resolutions to the Department.
- Assists with the initial screening of applications for the Co-op program.
- Maintains a high level of accuracy while managing high volume multi-tasking in a busy public environment
- Prepares a variety of professional materials, including course outlines and manuals, reports, business letters, minutes and other correspondence and documentation using MS 365 applications, InDesign or other publishing platforms as required.
- Assists with maintenance of the departmental budget; purchasing and the documentation of expenditures against the budget.
- Ensures that Career Centre programs and services are provided, including room bookings, Concourse table bookings, equipment, materials and additional services.
- Provides information and assistance to students, faculty and employers.
Account/Facility Manager
LivNorth
Vancouver, BC
08.2021 - 10.2022
- Built and maintained productive relationships with customers and internal partners
- Completed monthly sales audit reports and expense reports
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Created and implemented annual Fitness and Wellness programs plans
- Provided tours of the 4 joint facilities
- Ensured the achievement of annual objectives and the effective administration of the facility
- Implemented marketing and sales plan for the facility
- Staff hiring, training and supervision
- Payroll approval
- Taught Fitness classes and 1 on 1 sessions.
Administrative Assistant
The Castlemain Group, Inc
Vancouver, BC
09.2018 - 05.2020
- Coordinating departmental programs, such as meetings, special projects, and events
- Acted as liaison between different departments and Indigenous Band Chiefs
- Assist Accounting team with end of month reconciliation and AR
- Taking, distributing, and archiving meeting minutes
- Assist the HR manager with on-boarding, orientation and employee profile creation
- Arranging travel for key personnel
- Coordinating office seating arrangements for business units
- Event assistance and monitoring of invite lists.
Administrative Assistant
Fernandez Young LLP - Contract
Vancouver, BC
04.2018 - 09.2018
- Operate telephone to answer, screen and forward calls, provide information, take messages, return calls, check voicemail, etc
- Expense Management - Epicor
- Assist the accounting team with OPS, invoicing and order confirmations
- Supporting the executive team when needed
- Schedule meetings and manager firm partner's calendars
- Assist with formatting and reviewing company manuals
- Receive and post payments and do weekly bank deposits
- Book travel arrangements.
Warranty and Office Administrator
InHaus Ltd
06.2016 - 04.2018
- Organizing and scheduling appointments
- Receive claims and populate documentation into filing system
- Trade Show assistance and attendance
- Request samples for lab testing of damaged product
- Providing support to our executive management team
- Assist in processing/shipping receiving documentation
- Assisting in updating and maintaining office policies and procedures
- Writing and distributing emails, correspondence, memos, letters
- Coordinating with vendors for office improvements projects.
Education
Associate of Arts - Intercultural And International Studies -
Douglas College
06.2016
Bachelor of Arts - Applied Psychology - Leadership and Management
Douglas College
New Westminster, BC05-2026
Skills
- Managerial experience
- Office 365
- Job Posting
- Verbal and written communication
- Customer Service
- Computer skills
- Data Management
- Office administration
- New Employee Onboarding
Certification
- Introduction to Indigenous Knowledge, Aware Society, 08/01/23
- Health & Fitness, ACE - American Council of Exercise
Languages
- English, Proficient (C2)
- Spanish, Proficient (C2)
Timeline
Program Assistant -Career Centre- Business Dev
Douglas College
12.2023 - Current
Account/Facility Manager
LivNorth
08.2021 - 10.2022
Administrative Assistant
The Castlemain Group, Inc
09.2018 - 05.2020
Administrative Assistant
Fernandez Young LLP - Contract
04.2018 - 09.2018
Warranty and Office Administrator
InHaus Ltd
06.2016 - 04.2018
Associate of Arts - Intercultural And International Studies -
Douglas College
Bachelor of Arts - Applied Psychology - Leadership and Management
Douglas College
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