Veronica Garcia
TORONTO,ON
Summary
Professional with 9 years of experience in education, advocacy, and hospitality, focused on enhancing community well-being. Expertise in mentoring, event management, and trauma-informed care, fostering positive growth environments. Proven ability to develop innovative programs and implement strategies that boost engagement and improve outcomes. Strong communication and problem-solving skills ensure comprehensive support for clients and students.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Health Navigator & Coordinator
MNLC (Mennonite New Life Centre)
Toronto, Ontario
01.2026 - Current
- Educated clients on available health benefits and services.
- Facilitated access to health services for newcomers and immigrants.
- Worked collaboratively with physicians, staff and other health care professionals to develop, implement and evaluate integrated and comprehensive plans of care for clients.
- Coordinated referrals to appropriate specialists or community programs as needed.
- Conducted outreach initiatives to raise awareness of health programs.
Rooftop Manager/Guest Relations
SOLUNA
Toronto, Ontario
06.2025 - 10.2025
- Lead daily operations, ensuring seamless service delivery and exceptional customer satisfaction.
- Manage staff recruitment, training, and performance evaluations, building a high-performing team.
- Create and oversee innovative marketing initiatives, boosting restaurant visibility and customer engagement.
Key Employee Supervisor
OLIVER&BONACINI
Toronto, Ontario
04.2024 - 06.2025
- Successfully organized and managed a large-scale corporate event with over 1000 attendees, receiving positive feedback from clients.
- Developed and implemented a post-event evaluation process to measure success and identify areas of improvement.
- Coordinated with event staff and managers to ensure smooth operations and a high-quality event experience.
- Toronto
Academic Teacher
PRESTIGE SCHOOL
Toronto, Ontario
09.2021 - 08.2023
- Mentored and tutored students in a variety of academic topics, resulting in improved grades and test scores.
- Conducted parent-teacher conferences to discuss student progress and develop strategies for improvement.
- Established positive relationships with students, resulting in improved student behavior and a decrease in disciplinary issues.
- Used technology to create an interactive learning environment that encouraged exploration and creativity.
- Created and monitored individual student learning plans to ensure their academic success.
- Assessed student progress through a variety of methods such as tests, quizzes, and projects to identify areas of improvement.
- TORONTO
Frontline Worker/Anti-Human Trafficking Advocate
THE NATIVE WOMEN CENTRE
Hamilton, Ontario
01.2021 - 07.2021
- Served as a client advocate to ensure clients' rights and needs were respected and met.
- Developed and implemented preventive interventions to reduce risk of harm to clients.
- Provided trauma-informed case management for clients with substance abuse issues and domestic violence situations.
- Assessed client needs, developed service plans and monitored outcomes to ensure clients received the best possible care.
- Developed relationships with clients to build trust and rapport, enabling clients to discuss their needs openly.
- Collaborated with external stakeholders to coordinate and provide comprehensive services to clients.
- Hamilton
School Principal
KIDS&US LANGUAGE SCHOOL MEXICO
Mexico City, Mexico
01.2019 - 12.2019
- Collaborated with other teachers and school administrators to design and implement school-wide initiatives to improve student learning.
- Led a team of teachers to implement a successful student assessment program, resulting in improved student achievement.
- Established positive relationships with parents and community members, resulting in increased parental involvement and community support.
- Developed a system of effective communication between school administrators, teachers, parents, and students.
- Implemented a school wide budget that maximized available funds and ensured fiscal responsibility within the company.
- Mexico City
Academic Coordinator
KIDS&US LANGUAGE SCHOOL MEXICO
Mexico City, Mexico
01.2017 - 01.2019
- Collaborated with school staff to develop and implement extracurricular activities and resources to support student learning.
- Developed a system for monitoring student progress that allowed for early intervention and timely feedback.
- Coordinated with teachers and administrators to develop and implement innovative learning strategies, resulting in improved student engagement and retention.
- Mexico City
Neuropsychological therapy
CANPSI
Mexico City, Mexico
01.2016 - 01.2019
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs.
- Developed an innovative therapy program that improved behavioral outcomes in children with neuropsychological disorders.
- Mexico City
Education
Masters in Education -
University of the Incarnate Word
Mexico05.2022
Graduate Certificate in Addictions and Mental Health -
Humber College
Toronto12.2020
Bachelor of Arts (B.A.) - Psychology
University of the Incarnate Word
Mexico City, Mexico05.2016
Skills
- Microsoft Office
- Decision-Making
- Problem-Solving
- Customer Service
- Ability to Work Under Pressure
- Computer Skills
- Teamwork
- Leadership Skills
- Adaptability
- Ability to Multitask
- Fast Learner
- Community outreach
- Resource navigation
- Community advocate
- Care coordination
Certification
- First Aid & CPR, Toronto, 05/01/24, 05/31/27
- WHMIS, Toronto
- SmartServe
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Limited
Timeline
Community Health Navigator & Coordinator
MNLC (Mennonite New Life Centre)
01.2026 - Current
Rooftop Manager/Guest Relations
SOLUNA
06.2025 - 10.2025
Key Employee Supervisor
OLIVER&BONACINI
04.2024 - 06.2025
Academic Teacher
PRESTIGE SCHOOL
09.2021 - 08.2023
Frontline Worker/Anti-Human Trafficking Advocate
THE NATIVE WOMEN CENTRE
01.2021 - 07.2021
School Principal
KIDS&US LANGUAGE SCHOOL MEXICO
01.2019 - 12.2019
Academic Coordinator
KIDS&US LANGUAGE SCHOOL MEXICO
01.2017 - 01.2019
Neuropsychological therapy
CANPSI
01.2016 - 01.2019
Masters in Education -
University of the Incarnate Word
Graduate Certificate in Addictions and Mental Health -
Humber College
Bachelor of Arts (B.A.) - Psychology
University of the Incarnate Word