Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Veronica Friesen

Winnipeg,MB

Summary

Positive, hardworking individual who is more than able to complete all tasks efficiently, able to handle high pressure, presently looking for a suitable position within a well-established, friendly team. Discreet and be willing to sign a confidentiality agreement. Willing to cross over and assist in other areas as required. Experience of working in fast pace environments. Effective team player who is able to work as part of a group. Excellent communication skills to build relations with customers face to face. Ability to organize and prioritize. Good literacy and numeracy skills. Can handle large amounts of cash efficiently and accurately.

Overview

10
10
years of professional experience

Work History

Manager of Business Development and Sales

Foot Locker
03.2022 - Current
  • Welcome customers into the store using a friendly, polite tone.
  • Ask relevant questions to help direct customers to the right products.
  • Assist customers by responding to their inquiries and providing in-depth product knowledge.
  • Inform customers about current product or service promotions.
  • Keep the sales floor and cashier's area tidy and well-organized.
  • Ensure accurate product tag and label pricing, marking down merchandise when necessary.
  • Understand and monitor optimal inventory levels, restocking products when needed and where available.
  • Process customer payments and issue receipts using cash registers, maintaining service standards and following all privacy regulations.
  • Led team meetings focused on sharing best practices which contributed significantly to overall team success.
  • Developed new markets and expanded existing ones through effective market research, competitor analysis, and targeted marketing campaigns.
  • Conducted market research to discover new leads, opportunities and messaging.
  • Managed budgets responsibly by monitoring expenses closely and making prudent investments in promotional activities that delivered high ROI.

Home Maker

Friesen Residence
01.2017 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively.

Property Caretaker

Quality Management
09.2016 - 03.2017
  • Managed routine cleaning schedules, contributing to a consistently clean and welcoming living environment for tenants.
  • Addressed maintenance needs for multiple properties quickly for smooth, professional tenant support.
  • Performed minor repairs, including painting, replacing lightbulbs and repairing plumbing, for safe tenant facilities.
  • Maintained smart property exteriors by cleaning and repairing gutters, windows and doors.

Cashier

Nabeal Tasee
01.2016 - 01.2017
  • Delivering an exceptional cashier service through excellent customer service, sales and transactional processing
  • Ability to deal with large transaction volumes
  • Taking money, electronic payments, and coupons from the customer and giving back the correct change
  • Being responsible for accuracy of a till & keeping the till safe, tidy and clean
  • Working efficiently under pressure
  • Using hands to scan items, operate cash register, and bag orders
  • Cleaned and restocked shelves
  • Packaged and cut vegetables and meat
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.

Housekeeping / Grounds Keeper

Quality Management
01.2015 - 01.2016
  • Ensuring that cleaning duties are carried out in accordance with cleaning schedule
  • Reporting missing or damaged items to the housekeeping supervisors
  • Collecting soiled linen for laundering
  • Responding at all times in a friendly, helpful manner to guests and other colleagues
  • Cleaning the lobby, landing floors, hallways, laundry rooms and stairwells
  • Carrying out duties with the minimum amount of instructions
  • Changing bed sheets and washing dirty ones
  • Improved safety on the property by regularly inspecting and maintaining walkways, lighting, and signage.

Education

Employability Program -

Taking Charge / OFE
10-2021

LIFT Business Ethics -

Taking Charge
01.2021

High School Diploma -

College Louis-Riel
Winnipeg, MB
06-2017

Skills

  • Sales Presentations
  • Customer Service
  • Business development and planning
  • Inventory Management
  • Goal Setting and Achievement
  • Data-driven decision-making

Languages

English
Native or Bilingual
French
Native or Bilingual

Accomplishments

  • Collaborated with the team of Foot Locker in the development of the business.
  • Documented and resolved productivity issues which led to greater results.
  • Achieved positive results through effectively helping with daily duties and any issues and concerns brought to my attention.
  • Managing and scheduling 10 employees while supervising 5 employees at a time.

Timeline

Manager of Business Development and Sales

Foot Locker
03.2022 - Current

Home Maker

Friesen Residence
01.2017 - Current

Property Caretaker

Quality Management
09.2016 - 03.2017

Cashier

Nabeal Tasee
01.2016 - 01.2017

Housekeeping / Grounds Keeper

Quality Management
01.2015 - 01.2016

LIFT Business Ethics -

Taking Charge

Employability Program -

Taking Charge / OFE

High School Diploma -

College Louis-Riel

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