Veronica Fenner
San Jose
Summary
Enthusiastic candidate with experience in customer service and team training within a fast-paced environment. Demonstrates strong adaptability and collaboration skills, with a focus on maintaining high standards of quality. Prepared to leverage diverse experience in a dynamic professional role.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Pleasanton
2023.06 - Current
- Prepared and served high-quality beverages in a fast-paced environment, ensuring customer satisfaction
- Maintained cleanliness and organization of workstations and equipment to promote efficient service
- Managed cash register transactions accurately and efficiently
- Trained new baristas on beverage preparation techniques, enhancing team skill level and service quality.
Barista Trainer
Starbucks, Barista
Pleasanton
2026.04 - 2026.05
- Trained new baristas in beverage preparation and customer service standards to enhance customer satisfaction
- Mentored baristas on operational procedures and workflow management to improve service efficiency
- Ensured quality control standards during onboarding processes for barista roles to maintain product consistency
Education
BBA -
San Jose State University
San Jose2028-05
High School Diploma -
Granada High School
Livermore2024-06
Skills
- Customer service
- Quality control
- Employee training
- Time management
- Problem-solving
- Adaptability and dependability
- Leadership
- Team building
Affiliations
- Women in Business (2026)
-Active member of the Women in Business organization at San Jose State, participating in networking, professional development, and career-focused events. - Green Team Club — Treasurer (2023)
Managed club finances, tracked budgets and expenses, and supported sustainability initiatives
Accomplishments
- Mother-Daughter Award 2019-2020
○ Awarded to mothers and daughters who volunteer 25+ hours
together in their community - Photography Award 2022
○ Awarded for First Place and Best Of Class in Alameda County Fair photography contest.
Timeline
Barista Trainer
Starbucks, Barista
2026.04 - 2026.05
Barista
Starbucks
2023.06 - Current
BBA -
San Jose State University
High School Diploma -
Granada High School