Veronica Duran
Oakland
Summary
Motivated healthcare professional seeking a Medical Assistant role to learn the company's processes and build a strong foundation in patient care. Quick learner and adaptable to any role, with the goal of growing within the organization.
Overview
2027
2027
years of professional experience
Work History
Operations Supervisor
CommunicareOLE
West Sacramento, CA
12.2024 - Current
- Supervise daily operations and performance of clinical and front office staff
- Manage staff scheduling and ensure adequate coverage across departments
- Train, coach, and evaluate team members to support quality patient care
- Address workflow issues and improve operational efficiency
- Support hiring, onboarding, and staff development
- Ensure timely completion of administrative tasks and billing processes
- Step in to support staff on the floor during shortages, including performing MA duties such as phlebotomy
Clinic Flow Coordinator/ MA Extern Coordinator
CommunicareOLE
West Sacramento, CA
- Coordinate MA extern placements, interviews, and onboarding across clinic sites
- Facilitate communication between providers, staff, and patients to support clinic flow
- Manage patient schedules, standby lists, and workflow to improve efficiency and reduce wait times
- Collaborate with supervisors and team members to ensure smooth daily operations
- Provide operational and clinical support as needed, including coverage for back office duties
Vaccine Coordinator / MA Extern Coordinator
CommunicareOLE
Davis, CA
- Manage vaccine inventory, ordering, and storage in compliance with guidelines
- Monitor and log vaccine temperatures and ensure proper handling
- Maintain accurate vaccine records and documentation
- Train staff and ensure compliance with immunization program requirements
- Coordinate MA extern placements, interviews, and onboarding across clinic sites
Clinic Flow Coordinator / MA Extern Coordinator
CommunicareOLE
Woodland, CA
- Coordinate communication between providers, staff, and patients to support daily clinic flow
- Manage patient schedules and standby lists to improve efficiency and reduce wait times
- Work closely with nurses and staff to prioritize urgent patient needs
- Handle and route back office provider calls
- Provide clinical and administrative support, including coverage as needed
- Coordinate MA extern placements, interviews, and onboarding across clinic sites
Medical Assistant
CommunicareOLE
Woodland, CA
07.2017
- Provide patient intake, including medical history, vitals, and documentation for all age groups
- Support behavioral health and primary care teams, including child and adult psychiatry
- Assist with clinical procedures such as EKGs, injections, breathing treatments, and screenings
- Perform phlebotomy, urine collection, and basic lab testing
- Complete charting, referrals, and other patient care tasks
Medical Assistant Extern
CommunicareOLE
01.2017 - 02.2017
- Focused on job shadowing an applied knowledge learned.
- Scheduled appointments for patients.
- Prepared treatment rooms for patient examinations, kept rooms neat and clean.
- Provided patient education instructions.
- Translation for Spanish speaking patients when needed.
Education
Nursing
Nightingale College
Salt Lake City, Utah01-2028
Medical Assistant -
CAMBRIDGE JR. COLLEGE
Woodland06-2017
High School Diploma - undefined
WOODLAND SR. HIGH SCHOOL
Woodland, CA06-2015
Skills
- Bilingual: English & Spanish
- Phlebotomy & Clinical Support
- Medical Records & Documentation
- CPR / AED Certified
- Healthcare & Office Administration
- Patient & Customer Service
- Time Management & Multitasking
- Adaptability & Team Collaboration
Timeline
Operations Supervisor
CommunicareOLE
12.2024 - Current
Medical Assistant
CommunicareOLE
07.2017
Medical Assistant Extern
CommunicareOLE
01.2017 - 02.2017
High School Diploma - undefined
WOODLAND SR. HIGH SCHOOL
Clinic Flow Coordinator/ MA Extern Coordinator
CommunicareOLE
Vaccine Coordinator / MA Extern Coordinator
CommunicareOLE
Clinic Flow Coordinator / MA Extern Coordinator
CommunicareOLE
Nursing
Nightingale College
Medical Assistant -
CAMBRIDGE JR. COLLEGE