Veronica Corrales
San Bernardino
Summary
Experienced with managing sober living environments, ensuring compliance with house policies, and promoting supportive recovery atmosphere. Delivers effective conflict resolution and resident support with focus on stability and structure. Track record of enhancing team collaboration and maintaining safe, organized living space.
Overview
10
10
years of professional experience
Work History
Cashier/Customer Service
Mobil Gas / Haven Mini Mart
Ontario, CA
07.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
House Manager
Second Chance Sober Living
San Bernardino, CA
03.2023 - 08.2026
- Supervised daily operations to ensure compliance with safety protocols and house rules.
- Coordinated communication between residents, and external support services to facilitate comprehensive care.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Crisis Intervention
- Transportation
- Developed individualized support plans for residents, enhancing recovery outcomes and personal growth.
Private In-Home Caregiver
Private Family
Rancho Cucamonga, CA
07.2022 - 07.2025
- Provided one-on-one in-home care and companionship for an older adult living with Alzheimer’s disease and dementia.
- Supported daily routines while providing patience, reassurance, and compassionate care during periods of confusion or memory loss.
- Monitored the client’s needs and communicated important changes or concerns with family members.
- Demonstrated reliability, empathy, patience, and the ability to remain calm in challenging situations.
- Provided compassionate personal care, assisting with daily living activities for clients in home environment.
- Developed and implemented individualized care plans to meet unique client needs and preferences.
- Monitored health status, administering medications and reporting changes to family members or healthcare professionals.
Cashier/Customer Service
Mobil gas / haven Mini mart
Ontario, CA
07.2021 - 07.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
Cashier/Sales Associate
DD's Discount
San Bernardino, CA
02.2021 - 06.2021
- Processed customer transactions efficiently using POS systems.
- Restocked merchandise and organized displays to optimize sales opportunities.
- Maintained accurate cash drawer, ensuring balanced registers at end of shifts.
- Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
Cashier/Customer Service
Sportsman's Warehouse
Farmington, NM
08.2019 - 02.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Implemented efficient cash-handling practices, reducing discrepancies in daily sales reports.
Cashier/Customer Service
McDonald's
Rialto, CA
06.2016 - 03.2019
- Monitored inventory levels and restocked shelves to maintain product availability for customers.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Ensured compliance with food safety standards during food preparation and service.
Education
Associate's Degree - Public Health
Chaffey College
Rancho Cucamonga, CA05.2026
High School Diploma -
Eisenhower High School
Rialto, CA05.2017
Skills
- In-Home Caregiving
- Compassionate Care
- Crisis intervention
- Conflict Resolution
- Effective Communication
- Safety management
- Appointment coordination
- Transportation arrangements
- Positive attitude
Timeline
Cashier/Customer Service
Mobil Gas / Haven Mini Mart
07.2025 - Current
House Manager
Second Chance Sober Living
03.2023 - 08.2026
Private In-Home Caregiver
Private Family
07.2022 - 07.2025
Cashier/Customer Service
Mobil gas / haven Mini mart
07.2021 - 07.2022
Cashier/Sales Associate
DD's Discount
02.2021 - 06.2021
Cashier/Customer Service
Sportsman's Warehouse
08.2019 - 02.2020
Cashier/Customer Service
McDonald's
06.2016 - 03.2019
Associate's Degree - Public Health
Chaffey College
High School Diploma -
Eisenhower High School