VERONICA CHACON
Los Angeles
Summary
Dynamic retail management professional with a proven track record of exceeding sales and operational targets. Expertise in building and leading performance-oriented teams, personnel management, and sales planning. Demonstrated ability in loss prevention and stock management to maintain optimal profit margins. Committed to community engagement through volunteer work in animal welfare and environmental conservation.
Overview
8
8
years of professional experience
Work History
Creative Designer/sales
Acme5Lifestyle
08.2024 - Current
- Led the design and implementation of plant installations, enhancing aesthetic appeal and customer experience within the retail space, and showroom.
- Developed and executed home staging projects, utilizing plant design to create inviting and marketable residential environments.
- Collaborated with clients to understand their vision and delivered customized design solutions that exceeded expectations
- Managed sales strategies, resulting in increased revenue and customer satisfaction
- Conducted thorough research on competitors'' designs to identify trends or gaps in the marketplace.
Production Manager
HOL'UPTM Organic Matters LLC
02.2021 - 08.2024
- Managed tariff coding system to classify goods and sorted them according to fee or tariff group.
- Prepared necessary documentation for imports and exports, including commercial invoices, packing lists, and certificates of origin.
- Reviewed import and export documentation to identify shipment contents and apply correct tariff codes.
- Ensured compliance with industry regulations, safety guidelines, and environmental best practices.
Store Manager
terrain home and garden c/o Anthropologie
09.2018 - 08.2020
- Led the store team to deliver the brand story and exceptional customer experience through ongoing training and performance management
- Conducted weekly meetings with corporate to recap successes and areas of improvement, implementing action plans to achieve key results
- Consistently exceeded monthly sales goals by over 5%
- Developed and coached team members to reach their fullest potential, preparing them for increased responsibilities by utilizing company training tools and delegating tasks aligned with their skills
Assistant Store Manager
Rolling Greens Home & Garden Store
10.2016 - 09.2018
- Motivated and inspired team members to enhance performance, collaboration, and teamwork, fostering a positive and productive work environment
- Partnered with store manager to exceed revenue goals, consistently surpassing targets by 10%
- Developed and expanded a new interior designer trade account program, driving a 10% increase in home sales
- Built and nurtured strong relationships with interior designers in-store and on-site, providing tailored plant solutions for their design projects
- Deepened plant knowledge through hands-on experience, applying expertise to assist clients in selecting the best plants for their design needs and ensuring optimal care and placement
Education
Associate Degree - Fashion Marketing
Houston Community College
Skills
- Sales Leadership
- Retail Operations
- Coaching and Mentoring
- Hiring and Training
- Operations Management
- Strong communication skills
- Plant Design and Knowledge
- Innovative mindset
- Project management capabilities
- Teamwork and collaboration
- Problem-solving
- Multitasking
Timeline
Creative Designer/sales
Acme5Lifestyle
08.2024 - Current
Production Manager
HOL'UPTM Organic Matters LLC
02.2021 - 08.2024
Store Manager
terrain home and garden c/o Anthropologie
09.2018 - 08.2020
Assistant Store Manager
Rolling Greens Home & Garden Store
10.2016 - 09.2018
Associate Degree - Fashion Marketing
Houston Community College
Similar Profiles
Malasha SmithMalasha Smith
NA at Starbucks, BaristaNA at Starbucks, Barista
Deshawn DuncanDeshawn Duncan
Camp Counselor at Camp Ubuntu/Harold Robinson FoundationCamp Counselor at Camp Ubuntu/Harold Robinson Foundation
Artanyia GauthierArtanyia Gauthier
Human Resources Executive Team Leader at TargetHuman Resources Executive Team Leader at Target