Veronica Burrough
Fowler
Summary
Compassionate Customer Service Professional committed to addressing customer needs and exceeding expectations. Delivered effective solutions through strong problem-solving skills and teamwork, while maintaining focus and attention to detail on each task. Demonstrated high motivation and adaptability, thriving in both collaborative and independent environments.
Overview
11
11
years of professional experience
Work History
In store shopper
Sprouts Farmers Market Inc, Grocery
Fresno
05.2026 - Current
- Selected fresh produce and grocery items for customer orders.
- Communicated with customers to clarify order preferences and substitutions.
- Packaged customer orders for safe transport and delivery.
- Organized and maintained shopping carts for efficient order fulfillment.
- Scanned and tracked items using in-store inventory systems.
- Followed safety protocols while handling food products in the store.
Vitamin Clerk
Sprouts Farmers Market Inc, Grocery
Fresno
10.2025 - Current
- Assisted customers in selecting vitamins and supplements tailored to their needs.
- Educated customers on product benefits and potential uses for vitamins and supplements.
- Maintained inventory levels by restocking shelves and organizing products efficiently.
- Monitored product expiration dates and removed outdated items from shelves regularly.
- Implemented price changes according to established pricing guidelines.
Sales associate
Old Navy
10.2016 - 02.2017
- Assisted customers with product selection and provided personalized recommendations.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately using point-of-sale systems and handled cash.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Greeted customers and provided exceptional customer service.
Hostess
Denny’s
04.2015 - 07.2015
- Greeted and seated guests promptly upon arrival.
- Managed waitlists and coordinated guest flow efficiently.
- Communicated special requests to kitchen staff effectively.
- Welcomed guests and managed seating arrangements efficiently.
- Communicated wait times clearly to guests and staff.
- Maintained cleanliness of the front area and dining space.
- Collaborated with team members to ensure smooth operations during peak hours.
- Greeted guests warmly upon arrival, seating them promptly.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Education
California State University Fresno
FresnoDiploma -
Fowler High School
FowlerSkills
- Order fulfillment
- Inventory management
- Stock management
- Opening and closing procedures
- Product knowledge
- Customer service
- Customer focus
- Customer interaction
- Team collaboration
- Time management
- Problem solving
- Computer skills
- Communication
Additional Information
•Played basketball for 6 years, point guard.
• Was on the Cross Country team for 3 years.
• Has great communication skills.
Awards
Rookie of the year- Cross country (2013)., Perfect attendance (2012)., Volunteered work- Convalescent home (2014).
Icon
https://www.myperfectresume.com/config/icons/general-17-black.svg
Languages
English.
Projects
Shipment— Lead the effort to be on time and ready to work., When working at Old Navy, there are always shipments of clothing coming in. Supervisors will come to you asking for help, since it is a lot of work. Being the kind workmate I am, instead of them coming up to me, I went up to the supervisor and volunteered myself.
Timeline
In store shopper
Sprouts Farmers Market Inc, Grocery
05.2026 - Current
Vitamin Clerk
Sprouts Farmers Market Inc, Grocery
10.2025 - Current
Sales associate
Old Navy
10.2016 - 02.2017
Hostess
Denny’s
04.2015 - 07.2015
California State University Fresno
Diploma -
Fowler High School