Veronica Banjo
Toronto,ON
Summary
Adept Baker with a proven track record at Delishcream Cakes and Confectionery, enhancing customer satisfaction and reducing waste through meticulous attention to detail and innovative recipe development. Excelled in team collaboration and kitchen safety, ensuring high-quality production and efficient service. Skilled in cake decorating and dough handling, consistently meeting tight deadlines for special events.
Overview
1
1
Certification
Work History
Baker
Delishcream Cakes and Confectionery
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Adjusted recipes based on available ingredients or dietary restrictions,
Education
Bachelor Of Science - Sociology
University of Abuja
Abuja 08.2016
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Attention to detail
- Food safety
- Kitchen safety
- Cleanliness standards
- Oven operation
- Adaptive and creative
- Time management
- Dough handling
- Bread making
- Kitchen equipment operation
- Waste reduction
- Cake decorating
- Recipe creation and conversion
- Recipe development
- Batter and filling preparation
Languages
English
Professional Working
Certification
Certified baker.
Timeline
Baker
Delishcream Cakes and Confectionery
Bachelor Of Science - Sociology
University of Abuja