Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veronica Arevalos

Corcoran

Summary

Dynamic Lead Medical Assistant at Adventist Health Hanford, skilled in clinical leadership and HIPAA compliance. Enhanced patient satisfaction through effective communication and timely follow-ups. Proficient in phlebotomy and EMR software, while successfully managing employee schedules and training new hires to ensure a high standard of care.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Adventist Health Hanford
04.2011 - Current
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
  • Managing employees schedules
  • Supply order
  • Educate and train new hires
  • Medication inventory
  • Manage temp logs for vaccines

Education

Tulare Adult School
Tulare, CA

No Degree - Medical Assistant

Milan Institute
Visalia, CA
10-2010

Skills

  • HIPAA compliance
  • Clinical leadership
  • Insurance verification and billing
  • Patient education and counseling
  • Management Skills
  • EMR software
  • Staff oversight
  • Scheduling and appointment management

Certification

BLS Certified 2024-2026

Timeline

Lead Medical Assistant

Adventist Health Hanford
04.2011 - Current

Tulare Adult School

No Degree - Medical Assistant

Milan Institute

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Veronica Arevalos