VERNHUING PHAN
Fairfield
Summary
Reliable and detail-oriented with experience in maintaining a clean, safe, and sanitary environment in a healthcare setting. Skilled in performing thorough cleaning and disinfecting of In-Home Support Services. Known for a strong work ethic, efficiency, and commitment to supporting patient comfort and care through meticulous attention to cleanliness and hygiene.
Overview
11
11
years of professional experience
Work History
Provider
Contra Costa IHSS Public Authority
11.2023 - Current
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with client and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report.
Airspace Commander
Airspace Technologies, Inc.
12.2022 - Current
- Strong time management and organizational skills.
- Attention to detail, especially when handling critical or sensitive materials.
- Ability to work independently and adapt to changing schedules or priorities.
- Commitment to safety and reliability.
- Ensuring high-quality service in a logistics role that prioritizes efficiency and precision.
Food Truck Manager
Jeanne's Broth LLC
07.2020 - 07.2023
- Planned menus and prepped food for service.
- Greeted customers, answered menu questions and responded to complaints.
- Trained food truck employees to follow established safety and hygiene standards.
- Monitored expenditures and identified areas to maximize budget and minimize costs.
- Accepted orders and packed food for takeout and delivery.
- Maintained employee records, prepared payroll and scheduled shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Driver
Master Clean Bay Area
08.2019 - 03.2020
- Ensuring timely arrival at job sites and efficient transport of equipment.
- Properly securing equipment and adhering to safety protocols.
- Consistently showing up on time and ready to work.
- Collaborating effectively with cleaning crews and management.
Clerk Specialist / Scheduler
Contra Costa Regional Medical Center
04.2014 - 05.2019
- Emergency Department Scheduler: Create and maintain Nursing/Unit Clerk Staff schedules, ensuring coverage for all shifts
- Maintained strict HIPAA compliance, safeguarding patient information during all scheduling communications and documentation
- Coordinated coverage during holidays and peak periods, ensuring consistent patient care and minimal disruptions
- Registry Nurse Staffing Liaison: Build strong relationships with department managers, ensuring seamless integration of registry staff into teams and maintaining open communication for feedback
- Streamlined the onboarding process for registry workers, reducing onboarding time through standardized training and orientation procedures
- Ensured compliance with licensing and credentialing requirements for registry staff, preventing compliance issues and ensuring high-quality patient care
- Staffer: Successfully filled over 95% of staffing across multiple departments, ensuring adequate coverage for patient care
Education
Diploma -
Richmond High School
Richmond, CA01.2001
Skills
- Cleaning & Sanitation
- Attention to Detail
- Time Management & Efficiency
- Equipment Operation
- Communication Skills
- Customer Service Orientation
- Adaptability & Flexibility
- Infection Control & Safety Protocols
- Safe cleaning with chemicals
- Quality assurance controls
- Surface disinfection
- Teamwork
- Supply inventory management
Timeline
Provider
Contra Costa IHSS Public Authority
11.2023 - Current
Airspace Commander
Airspace Technologies, Inc.
12.2022 - Current
Food Truck Manager
Jeanne's Broth LLC
07.2020 - 07.2023
Driver
Master Clean Bay Area
08.2019 - 03.2020
Clerk Specialist / Scheduler
Contra Costa Regional Medical Center
04.2014 - 05.2019
Diploma -
Richmond High School
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