Vernettte Suggs
Oakley
Summary
Over 30 years of Residential Administrator experience. Highly successful at motivating teams and streamlining operations.
Overview
32
32
years of professional experience
Work History
Licensed Adult Residential Care Administrator
Insight Housing
2140 Dwight Way Berkley, CA
12.2013 - Current
- Currently overseeing a 15 bed adult residential bed facility in collaboration with Alameda County Supportive Services and Berkeley Mental Health.
- Responsible for the oversight of 9 staff
- Maintaining compliance with Title 22 regulations
- Managed administrative tasks, ensuring compliance with organizational policies and procedures.
- Developed training materials for new staff, fostering a supportive onboarding environment.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed Facility inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Responsible for hiring, onboarding, and employee evaluations
- Orchestrated relocation of facility, ensuring smooth transition.
Facility Administrator
Thomas-Adams ARF Inc.
5152 Foothill Blvd Oakland, CA.
09.1994 - 12.2013
- Oversaw facility operations, ensuring compliance with safety regulations and standards.
- Coordinated maintenance schedules to enhance operational efficiency and minimize downtime.
- Managed vendor relationships to optimize service delivery and cost-effectiveness.
- Developed and implemented facility policies, improving organizational effectiveness and consistency.
- Trained staff on facility protocols, fostering a culture of safety and accountability.
- Conducted regular inspections to identify areas for improvement in facility management practices.
- Improved client satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Enhanced staff productivity through effective communication and training programs.
- Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Conducted regular facility inspections to identify repair needs or improvements.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Maintained facility grounds, equipment, and safety compliance.
- Ordered, maintained and distributed supplies and inventory.
- Prepared reports and schedules with accuracy.
- Held classes to teach staff facility procedures.
Education
High School Diploma -
Department of Social Services
Oakland, CASkills
- Recordkeeping and file management
- Knowledgeable of Title 22 rules and regulations
- Verbal and written communication
- Program management
- MS office
- Documentation and reporting
- Decision-making
- Team building and leadership
- Personable and approachable
- Staff management
- Conflict resolution
- Scheduling
- Time management
- Employee supervision
- Operations management
- De-escalation techniques
Timeline
Licensed Adult Residential Care Administrator
Insight Housing
12.2013 - Current
Facility Administrator
Thomas-Adams ARF Inc.
09.1994 - 12.2013
High School Diploma -
Department of Social Services