VERDHA KHAN
Calgary,AB
Summary
PROFILE SUMMARY Flexible, energetic and dedicated professional Proven abilities in working with a wide range of age levels providing appropriate and creative instruction. Reliable Group Facilitator known for being a capable, well-trained professional. A compassionate leader and team-driven employee with undeniable interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued. Empathetic individual with more than 10 years in sales, and teaching ESL. Highly polished and professional and promoting integrity and relationship-building talents.
Overview
8
8
years of professional experience
Work History
Facilitator/Tutor
Calgary Bridge Foundation for Youth
11.2021 - Current
- Build rapport with students from various diverse backgrounds teaching social emotional learning facilitating and co facilitating
- Meet with students to clarify and review concepts taught in class, explain processes and help students solve specific problems
- Support classroom-centered activities, and as such, the emphasis and content of the tutoring sessions is determined by the student's needs
- Provide direct assistance in the use of equipment, learning objects, and materials needed for student success
- Use active listening strategies to allow student to determine content and pace of tutoring
- Utilize listening and questioning strategies as the primary tutoring method to diagnose student needs and monitor progress.
Tutor
Father Lacombe
01.2015 - Current
- Providing individualized instruction to each student by promoting interactive learning
- Assisting students with homework, projects, test preparation, papers, research, and other academic tasks
- Working with students to help them understand key concepts, especially those learned in the classroom
- Teaching skills to improve academic performance, including study strategies, note-taking skills, and approaches to answering test questions
- Demonstrating academic best practices for specific subjects and assignments, including research and writing tactics
- Developing and distributing teaching materials to supplement classroom lessons, including study guides
- Conducting practice tests to track progress identifies areas of improvement and helps set goals for exam preparation., Helped ESL/ELL students with learning difficulties with assignments, homework, and reading comprehension
- Administered and monitored students during tests
- Completed walk-through in English and Social classes for grades 10-12 to assist students in ESL/ELL
- Kindergarten Practicum (75 hours)
Customer Service Representative
C3 Development Group Ltd
08.2015 - 01.2022
- Marketed properties through social media platforms resulting in 15% increase in viewings
- Assisted with viewings, open houses, appointment booking and following up with clients
- Helped customers with complaints and questions, give customers information about products and services, take orders, and process returns
- Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Resolving customer inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate
- Generating a connection and develop a rapport with customers to provide outstanding, personalized service
- Resolving customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention
Second Language Teacher
Gloria English
09.2017 - 09.2018
- Created a dynamic classroom environment incorporating activities while building student proficiency, confidence, and comprehension in the subject of English
- Taught students basic as well as advanced skills of English language
- Diagnosed and evaluated the competency of the students whose first language is not English
- Designed and planned for special English teaching programs for the students who have difficulty in understanding English
- Taught and trained students individually as well as in groups by conducting activities which involve conversation in English
- Improved student's grammar and conversational skills through role play assignments which included field experiences
- Coached students and analyzed progress to assist in areas for improvement
- PRACTICUM
- High School Practicum
Riverbend Elementary
- Assisted students with bus stop pickup, hand sanitizing, outerwear removal, seating, recess, gym, etc
- Created a dynamic learning environment by helping with daily activities and running verbal assessments
- Worked with students on the autism spectrum by focusing on verbal and visual quest to assess engagement.
Education
Assistant Professional Certificate -
Columbia College
2020
TESOL Certification – Adult Specialization - undefined
Global TESOL College
2010
Skills
- Adept at managing a large number of students in the classroom to ensure effective learning
- Ability to foster beneficial and supportive relationships with students and other faculty members
- Proficient in developing activities, tools, and methods to help students learn English in different and unique ways
- Trained and proficient in School Leadership and Quality Management
- Excellent ability to facilitate and teach difficult concepts to students
- Ability to work with students individually or in groups to increase language development
- Exemplary oral and written communication skills when delivering lectures to students
- Strength to persist despite obstacles, such as lack of resources, a limited amount of class time, and other challenges in the classroom
- SKILLS HIGHLIGHTS
- COMPUTER SKILLS
- Office 365: Excel Word PowerPoint
- G-Suite: Gmail Docs Sheets Calendar Slides Drive
Accomplishments
- Level C First Aid
- Non-Violent Crisis Intervention
- Trauma Aware
- Japanese (Intermediate)/File Management – Mount Royal University
- Business English – Athabasca University
- LANGUAGES
- Fluent – English, Hindi
- Intermediate – Punjabi, Japanese
- Beginner – Mandarin
Timeline
Facilitator/Tutor
Calgary Bridge Foundation for Youth
11.2021 - Current
Second Language Teacher
Gloria English
09.2017 - 09.2018
Customer Service Representative
C3 Development Group Ltd
08.2015 - 01.2022
Tutor
Father Lacombe
01.2015 - Current
Riverbend Elementary
Assistant Professional Certificate -
Columbia College
TESOL Certification – Adult Specialization - undefined
Global TESOL College
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