Vera L. Gonzalez
West Covina
Summary
Legal professional with experience in supporting attorneys and legal teams. Skilled in managing case files, drafting legal documents, and conducting research. Strong focus on team collaboration, reliable under changing needs, and results-driven. Known for communication skills, organizational abilities, and confidentiality.
Overview
10
10
years of professional experience
Work History
Legal Assistant
Law Offices of Michael De La Garza
07.2023 - Current
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Handle office scheduling and made notes for deadlines, and other important dates.
- Manage high-volume workload while maintaining strict attention to detail on every task accurately.
- Respond to client inquiries, providing accurate legal guidance and offering assistance.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Drafted legal documents, including pleadings and correspondence, to support attorneys in various cases.
- Optimized document management processes, leading to quicker access to critical information during case preparation.
Legal Assistant
Otero Law
11.2022 - 07.2023
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Conducted comprehensive legal research for case preparation, contributing to significant increase in successful case outcomes.
- Supported attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Strengthened client relationships by providing exceptional customer service and support.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Served as a liaison between medical providers, clients, and families for effective communication of treatment goals and progress updates.
SIBTF Legal Assistant
Thomas Law Alliance
10.2019 - 06.2022
- Enhanced customer satisfaction by efficiently processing intake forms and accurately entering data into the system.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- E Filed variety of pleadings such as SIBTF Applications, DORs, Stipulations & Awards, C&Rs, SSDI applications and appeals.
- Coordinated and Facilitated SIBTF Med Legal and Vocational Expert Evaluations.
- Maintain communication with clients providing status, assisting with navigating and obtaining supporting documents, and completing necessary forms.
- Facilitated translation for Spanish Speaking clients.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
Case Manager
Carlin & Buchsbaum LLP
10.2015 - 10.2019
- Coordinated appointments between clients and attorneys, ensuring efficient scheduling and time management within the firm.
- Increased first-call resolution rates by carefully listening to clients'' needs and providing accurate information based on their inquiries.
- Handled sensitive information discreetly while dealing with cases or clients in need of confidentiality.
- Contributed to enhanced productivity by efficiently handling administrative tasks such as filing, data entry, and document review.
- Optimized calendar management for attorneys by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff.
Education
High School Diploma -
Santiago High School
06.2000
Skills
- Strong verbal and written communication
- Proactive attitude
- Skilled in utilizing Merus Solutions
- Proficient in Adobe Acrobat tools
- Proficient in group dynamics
- Proficient in EAMS systems
- Skilled in coordinating schedules
- Proficient calendar management
- Skilled in client engagement
- Efficient time management
Languages
Spanish
Native or Bilingual
Timeline
Legal Assistant
Law Offices of Michael De La Garza
07.2023 - Current
Legal Assistant
Otero Law
11.2022 - 07.2023
SIBTF Legal Assistant
Thomas Law Alliance
10.2019 - 06.2022
Case Manager
Carlin & Buchsbaum LLP
10.2015 - 10.2019
High School Diploma -
Santiago High School
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