Vera Zaplava

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Demonstrated advanced proficiency in diverse clinical areas including specialized treatments.

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

• Developed strong relationships with rural customers through consistent communication and exceptional service quality.
• Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.