Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

VERA BONPUA-CHIONG

Stockton

Summary

Proven leader in probation and law enforcement, skilled in policy writing, legal compliance, and case management. Developed effective rehabilitation plans and training programs, enhancing staff capabilities and community safety. Dynamic professional with extensive experience in probation supervision and law enforcement. Adept at strategic planning, employee mentorship, and community collaboration, driving operational efficiency and positive outcomes for probationers. Committed to fostering a safe and supportive environment. Results-driven professional with expertise in legal compliance and crisis intervention. Known for developing individualized supervision plans and conducting thorough risk assessments, ensuring adherence to legal standards and promoting public safety. Deputy Chief offering experience leading daily activities of Police Department. Hired, supervised, and coached officers while monitoring performance. Successfully managed budget and directed staff meetings for administrative oversight. Worked cohesively with colleagues for consistent decision-making and operations. Accomplished Deputy Chief with experience building and directing effective officers. Dedicated to maintaining security and safety for citizens by continually updating department procedures. Seasoned Deputy Chief with background in law enforcement and public safety. Demonstrated skills in strategic planning, team leadership, and policy development. Proven ability to drive operational efficiency while fostering strong community relations. Recognized for innovative problem-solving and crisis management abilities. Strategically-focused Deputy Chief known for high productivity and efficient task completion. Brings to the table specialized skills in crisis management, strategic planning, and interagency collaboration. Excels in leadership, communication, and problem-solving, ensuring seamless operations and team cohesion in challenging environments. Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach. Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance. Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Accomplished probation officer offering several years of experience working with individuals with behavioral and psychological disorders. Dedicated and detail-oriented with extensive experience managing offenders, working closely with social services agencies. Resourceful team player. Accomplished Probation Officer offering extensive experience working with children, adolescents and adults with severe behavioral and psychological disorders. Energetic, highly motivating and detail-oriented corrections professional possessing excellent organizational and analytical skills. Field supervision and case management background. Experienced professional with several years in criminal justice and law enforcement. Safety-oriented, fair and professional when dealing with unruly offenders and problem situations. Well-versed in criminal law and criminology. Vast background in court testimony, field supervision and statistical analysis. Conscientious Probation Officer committed to maintaining high productivity levels and efficiently completing tasks. Possess in-depth knowledge of criminal justice systems, case management strategies, and rehabilitation program development. Excel in communication, empathy, and decision-making, ensuring effective interaction with diverse individuals while promoting positive outcomes. Skilled Probation Officer with substantial knowledge in managing caseloads, supervising offenders and assisting them to reintegrate into society. Strengths include proactive communication, multitasking, problem-solving and crisis management skills. Have demonstrated success in maintaining public safety while providing vital support to those on probation. Responsible professional specializing in caseload management, court protocols and documentation. Analytical and methodical with meticulous attention for detail. Excel at all administrative aspects. Skilled Probation Officer and Correctional Treatment Specialist with background in managing caseloads, conducting risk assessments, and developing individualized rehabilitation plans. Possess strong communication skills for effective interaction with clients, court personnel, and law enforcement agencies. Demonstrated ability to make significant impact by reducing recidivism rates through targeted intervention strategies and supportive supervision techniques. Proven track record in fostering positive outcomes in challenging environments. Resourceful professional in the field of criminal justice and rehabilitation, known for high productivity levels and efficiency in completing tasks. Possess key specialized skills including case management, risk assessment, and development of individualized treatment plans. Excel in communication, empathy, and problem-solving which are pivotal for success in navigating complex cases and fostering positive outcomes.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Assistant Deputy Chief Probation Officer

San Joaquin County Probation Department
French Camp
11.2002 - 08.2025
  • Supervised probation staff to ensure compliance with departmental policies.
  • Developed and implemented strategies for community safety and rehabilitation.
  • Coordinated training programs to enhance staff skills and knowledge.
  • Managed case reviews to assess probationer progress and compliance.
  • Collaborated with law enforcement and community organizations on initiatives.
  • Evaluated departmental procedures for operational efficiency and effectiveness.
  • Ensured adherence to legal standards in probation supervision practices.
  • Provided guidance and mentorship to junior probation officers and staff.
  • Resolved conflicts between departments or personnel when necessary.
  • Supported recruitment, interviewing and hiring process to attract qualified police force.
  • Responded promptly to inquiries from citizens, media outlets.
  • Coordinated activities between various units within the division.
  • Conducted employee evaluations to assess and document performance.
  • Monitored daily operations of the division to ensure efficiency.
  • Attended meetings on behalf of Chief as needed.
  • Prepared detailed reports summarizing findings from investigations conducted by subordinates.
  • Managed department budget and approved fund expenditures.
  • Analyzed data to identify trends or areas requiring improvement and change in policy or procedure.
  • Reviewed and approved requests submitted by subordinates.
  • Oversaw police staff certification and training on current law enforcement techniques and procedures.
  • Maintained a high level of communication with other divisions within the organization.
  • Performed administrative tasks such as scheduling appointments, preparing correspondence.
  • Mentored and coached employees by motivating and providing constructive feedback.
  • Supervised staff in day-to-day operations of the division.
  • Authored and submitted and reports to professionals.
  • Formulated and managed professional development and leadership training programs.
  • Developed and enforced department procedures, rules and tactics.
  • Provided guidance, direction, and leadership to subordinate personnel.
  • Led staff meetings to address issues and drive improvements.
  • Provided strategic planning advice to Chief regarding organizational objectives.
  • Directed law enforcement program activities by leading community education, protection and apprehension.
  • Attended conferences and training sessions to remain updated on law enforcement and police department oversight.
  • Assisted in developing short-term and long-term goals for the division.
  • Relayed directives and orders from professionals to staff.
  • Ensured compliance with all applicable laws, regulations, and ordinances.
  • Developed training programs for new employees entering the division.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints or answered customers' questions.
  • Guided employees in handling difficult or complex problems.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Interpreted and explained work procedures and policies to brief staff.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Researched and prepared reports required by management or governmental agencies.
  • Computed balances, totals or commissions to support accounting team.
  • Conducted regular assessments of probationer compliance with court orders.
  • Developed individualized supervision plans based on probationer needs and risks.
  • Collaborated with community agencies to provide resources for probationers.
  • Monitored probationer progress through documentation and case management systems.
  • Provided counseling and support to help probationers reintegrate successfully.
  • Conducted home visits to evaluate living conditions and compliance requirements.
  • Prepared detailed reports for court hearings regarding probationer status.
  • Facilitated group sessions to promote accountability among probationers.
  • Developed case management plans for offenders, including referrals to community resources and services.
  • Maintained detailed records of client progress in accordance with departmental guidelines.
  • Monitored offenders' activities regarding fulfillment of court ordered requirements.
  • Supervised cases referred to court.
  • Prepared reports summarizing activities conducted during supervision period.
  • Created, organized and maintained files, case notes and electronic databases.
  • Worked in collaboration with offenders to fully participate in rehabilitation planning.
  • Facilitated communication between probationers, their families, employers, law enforcement officers, attorneys, social workers, and other stakeholders involved in the process.
  • Maintained positive relationships with offenders and family members through weekly visits.
  • Gathered social and legal data on each probationer and verified details.
  • Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
  • Provided guidance and support to probationers on issues related to substance abuse, mental health, education, and job training.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Assessed risk levels for each offender by evaluating factors such as prior criminal history and personal characteristics.
  • Advised courts on sentencing recommendations based upon thorough assessments of defendants' backgrounds.
  • Educated clients about applicable laws and regulations governing their behavior while on probation.
  • Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
  • Organized group sessions with probationers to discuss relevant topics such as anger management or conflict resolution skills.
  • Monitored criminal activity of probationers to ensure compliance with court-ordered terms and conditions.
  • Enforced sanctions against those who fail to meet established requirements or goals set forth by the court.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Arranged drug tests for clients at regular intervals to monitor sobriety levels.
  • Investigated alleged violations of probationary orders reported by police officers or victims.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Attended meetings with district attorneys and defense lawyers regarding cases assigned.
  • Observed and recommended special community services opportunities to support offenders.
  • Conducted home visits to assess living conditions and verify employment status of clients.
  • Counseled juveniles on day-to-day life decisions.
  • Created individualized treatment plans for clients based on their needs and circumstances.
  • Participated in parole hearings as a representative of the court system.
  • Executed pre-sentence and pre-parole investigations.
  • Intervened in crisis situations involving probationers or other individuals in the community.
  • Implemented electronic monitoring systems, including GPS and alcohol monitoring devices, to track probationer compliance.
  • Coordinated with law enforcement, social services, and other agencies to provide comprehensive support to probationers.
  • Conducted initial interviews with probationers to assess risk levels and establish supervision plans.
  • Developed individualized rehabilitation plans based on probationer needs and risks.
  • Reviewed legal documents, including pre-sentence reports, to ensure comprehensive understanding of each case.
  • Participated in multidisciplinary teams to discuss complex cases and determine appropriate actions.
  • Prepared detailed reports on probationer progress and compliance for court reviews and hearings.
  • Negotiated terms of probation with courts, including duration and special conditions.
  • Maintained accurate and confidential records of probationer activities and progress.
  • Conducted risk assessments to evaluate potential threats to community safety.
  • Facilitated group counseling sessions focusing on anger management, substance abuse, and life skills.
  • Provided crisis intervention services as needed to address immediate probationer issues.
  • Assisted probationers in understanding legal obligations and consequences of non-compliance.
  • Acted as a liaison between probationers, their families, and community resources to encourage a supportive network.
  • Engaged probationers in educational and employment resources to promote reintegration into society.
  • Conducted home visits to verify living conditions and ensure a supportive environment for rehabilitation.
  • Trained new probation officers on department policies, procedures, and best practices.
  • Tracked information for summary documentation to strengthen case outcomes.
  • Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
  • Coordinated phases of offender prison release program.
  • Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
  • Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
  • Prepared parole administration documentation with zero discrepancies.
  • Reported unusual conditions and questionable items to supervisor for corrective action.

Senior Enlisted Leader

United States Air Force Reserve
Travis AFB
02.1996 - 09.2024
  • Led team training sessions on leadership and operational effectiveness.
  • Coordinated personnel assignments and resource allocation for missions.
  • Oversaw daily operations to ensure compliance with military standards.
  • Developed strategic plans to enhance unit readiness and performance.
  • Mentored junior leaders in decision-making and conflict resolution skills.
  • Facilitated communication between command staff and enlisted personnel.
  • Evaluated program effectiveness through regular assessments and feedback.
  • Implemented best practices for safety and operational efficiency across units.
  • Coordinated logistics support for mission requirements across multiple locations and locales.
  • Served as a point of contact for media inquiries related to organizational activities.
  • Provided mentorship, guidance and leadership to junior enlisted personnel.
  • Actively participated in strategic planning meetings to ensure successful implementation of initiatives.
  • Analyzed operational data to identify trends or areas needing improvement.
  • Conducted performance reviews of subordinates and recommended appropriate action based on results.
  • Ensured compliance with applicable regulations and policies concerning safety, security, health, environmental protection and morale.
  • Maintained positive relationships with other service branches and civilian organizations.
  • Supervised daily operations of the organization's activities in the field or garrison environment.
  • Directed emergency response teams during natural disasters or other critical incidents.
  • Monitored work progress to ensure timely completion of tasks according to established deadlines.
  • Represented the organization at various community events or interagency meetings.
  • Participated in recruitment efforts by interviewing potential candidates for positions within the unit.
  • Identified opportunities for cost savings through process improvements or resource reallocation.
  • Evaluated technical reports from subordinate personnel and provided feedback where necessary.
  • Resolved conflicts between personnel through mediation techniques while maintaining a high level of professionalism.
  • Managed administrative functions such as awards, evaluations, promotions, discipline and separations actions.
  • Conducted investigations into allegations of misconduct within the command.
  • Developed and implemented training programs for subordinate personnel.
  • Performed inspections to keep equipment in working order.
  • Used technical expertise and sound military judgment to learn and perform complex procedures.
  • Responded immediately to routine and critical accidents, incidents and other emergencies.
  • Provided precision to carry out increasingly complex missions.
  • Planned and conducted tactical and assault support missions.
  • Operated surveillance, electronic warfare and other weapon systems.
  • Reviewed mission tasking, intelligence and weather information.
  • Secured and protected air, land and sea positions from enemy attack.
  • Managed personnel and weapons operations to destroy enemy positions, aircraft and vessels.

Correctional Officer

San Joaquin Sheriffs Department
French Camp
02.2002 - 11.2002
  • Monitored inmate behavior to ensure safety and compliance with facility rules.
  • Conducted regular security checks throughout the correctional facility.
  • Managed inmate transportation to various locations within the facility and outside.
  • Responded to emergencies, utilizing de-escalation techniques to maintain order.
  • Maintained accurate logs of daily activities and incidents for reporting purposes.
  • Collaborated with law enforcement and support staff during critical incidents.
  • Assisted in rehabilitation programs, promoting positive behavior among inmates.
  • Provided training and guidance to new correctional officers on procedures and policies.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
  • Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
  • Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
  • Performed head counts, checking cells for missing inmates.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Guarded facility entrances to screen visitors.
  • Conducted fire, safety and sanitation inspections.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Issued clothing, tools and other authorized items to inmates.
  • Used appropriate means to discipline prisoners.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Served meals and dispensed medications to inmates.
  • Distributed commissary items and dispensed prescribed medication to prisoners.

Education

Master of Arts - Organizational Leadership

Brandman University
Irvine, CA
05-2019

Bachelor of Science - Marketing

California State University, Fresno
Fresno, CA
08-2000

Associate of Arts - General Education

San Joaquin Delta College
Stockton, CA
05-1998

High School Diploma -

Amos Alonzo Stagg High School
Stockton
05-1995

Skills

  • Policy writing
  • Legal compliance
  • Case management
  • Training program development
  • Resource allocation
  • Conflict resolution
  • Strategic planning
  • Data analysis
  • Employee evaluations
  • Community collaboration
  • Effective communication
  • Leadership development
  • Mentorship and coaching
  • Crisis intervention
  • Team building
  • Organizational development
  • Interagency cooperation
  • Community relations
  • Training delivery
  • Corrective action plans
  • Policy development
  • Meeting facilitation
  • Police management
  • Law enforcement programs
  • Public relations
  • Community oriented policing
  • Officer training
  • Media relations
  • Work scheduling
  • National crime information center (NCIC)
  • Internal investigations
  • Budget management
  • Staff development
  • Long-range planning
  • Emergency management
  • Crime prevention
  • Maritime security
  • Juvenile justice
  • School safety
  • Law enforcement expertise
  • Environmental enforcement
  • Gang intervention
  • Internal affairs
  • Courtroom testimony
  • Community engagement
  • Strategic leadership
  • Firearms proficiency
  • Collaborative approach
  • Substance abuse prevention
  • Intelligence gathering
  • Labor relations
  • Microsoft office
  • Adaptability and flexibility
  • Data Entry Management
  • Employee evaluation
  • Adaptability
  • Project management
  • Payroll and budgeting
  • Business administration
  • Analytical thinking
  • Quality control
  • Performance improvement
  • Work delegation
  • Productivity improvement
  • Motivational leadership
  • Problem-solving abilities

Certification

  • Motiviational Interviewing Trainer
  • Aggression Replacement Training Train the Trainer
  • Effective Practice in Community Supervision Train the Trainer
  • Range Master
  • Field Training Officer

Accomplishments

  • Probation Officer of the Year 2010

Timeline

Assistant Deputy Chief Probation Officer

San Joaquin County Probation Department
11.2002 - 08.2025

Correctional Officer

San Joaquin Sheriffs Department
02.2002 - 11.2002

Senior Enlisted Leader

United States Air Force Reserve
02.1996 - 09.2024

Master of Arts - Organizational Leadership

Brandman University

Bachelor of Science - Marketing

California State University, Fresno

Associate of Arts - General Education

San Joaquin Delta College

High School Diploma -

Amos Alonzo Stagg High School
VERA BONPUA-CHIONG