Vera Blatnicki
Hamilton,ON
Summary
Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.
Overview
33
33
years of professional experience
Work History
Production Manager
Whiz A Top
05.2015 - 06.2023
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Supervisor
Tim Hortons
03.2009 - 10.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
Customer Service Representative
Eatons
01.1990 - 03.2000
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Applied Science - Nursing
Georgian College
Owen Sound, ON06.2004
Skills
- Production Planning
- Operations Management
- Strong leadership abilities
- Staff Management
- Dedication to product quality
- Production Scheduling
Timeline
Production Manager
Whiz A Top
05.2015 - 06.2023
Supervisor
Tim Hortons
03.2009 - 10.2013
Customer Service Representative
Eatons
01.1990 - 03.2000
Associate of Applied Science - Nursing
Georgian College
Similar Profiles
Julius Franz LaguitaoJulius Franz Laguitao
Driver, Warehouse Orders at Amy Hwang (Whiz Merch International, Whiz-Shop KR)Driver, Warehouse Orders at Amy Hwang (Whiz Merch International, Whiz-Shop KR)
MO SALMANMO SALMAN
Account Payable Associates at Whiz ConsultingAccount Payable Associates at Whiz Consulting
Beatriz Farias MendozaBeatriz Farias Mendoza
Package Handler at Gee WhizPackage Handler at Gee Whiz
Yassine BenkandilYassine Benkandil
Graduate Researcher at McMaster UniversityGraduate Researcher at McMaster University
Tony BarcovichTony Barcovich
Material Handler/Forklift Operator at Henniges AutomotiveMaterial Handler/Forklift Operator at Henniges Automotive