Venus Sharma

• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Prepare and post weekly schedule while catering to everyone's availabilities and needs
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Maintained professional, organized, and safe environment for employees and patrons..
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Operated open table and reservations
• Strengthened communication skills through regular interactions with others.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Learned and adapted quickly to new technology and software applications.
• Resolved problems, improved operations and provided exceptional service.

• I worked as a brand Ambassador for L'Oreal company and it was a seasonal job to gain my experience in luxury fashion and cosmetics
• I worked for Yves Saint Laurent, Armani, Valentino and other high end brands under L'Oreal
• Executed sales under highly competitive environment
• Commission based roles
• Focused on building clientele and customer relationship.
• Assisted customers with product selection based on individual needs and preferences.

• Fulfilling my Sales targets and email captures
• Accomplished multiple tasks within established timeframes.
• Organized fragrance events and new product launch.
• Taking care of inventory and stock management.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

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• Scheduled onsite and offsite makeup appointments for clientele.
• Answered phone calls and emails to schedule client appointments.
• Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
• Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.

• Creating budgets for event, handling décor and catering and looking after other departments like social media and public relations
• Running through mic checks and venues for event execution
• Booking for guest speakers and handling their stay
• Making sure event is being executed within budget.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Skilled at working independently and collaboratively in a team environment.

• Making cold calls
• Sending emails texts and calls to almost 500 people as per our target to reach people throughout the country since it was a national base event
• Sorting and educating people on what committees would be apt for them like public relations, disarmament and international security, social humanitarian etc.
• Used various social media platforms for media and blogger outreach.
• Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
• Supported public relations managers with writing, researching and preparation of materials