Summary
Overview
Work History
Skills
Timeline
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Vennessa Griffin

Nanaimo,BC

Summary

Personable and adaptable Office Administrator with over 7 years experience in a fast-paced office environment. Highly proficient at multitasking, organization, prioritizing tasks and time management. A fast-learner with an interest in sharpening current skills and developing new skills to better support staff and management in this ever-changing landscape. Friendly and respectful with a positive attitude and a team spirit.

Overview

8
8
years of professional experience

Work History

Office Manager

Sorensen Trilogy Engineering Ltd
03.2022 - 09.2024
  • Managed front office operations, ensuring a welcoming environment for clients and staff alike.
  • Provided exceptional customer service when addressing clients by phone, email, or in-person to provide information and solve problems.
  • Answered multi-line phone system, routing calls and delivering messages to staff.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained electronic filing systems for easy retrieval of information.
  • Provided clerical support by preparing, copying and filing documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
  • Supported management in
  • Coordinated social events including arranging accommodation to bring together our 3 offices and foster a positive team environment
  • Worked with accounting and administration team to implement project management techniques to overcome obstacles and increase team productivity.
  • Organized / scheduled meetings for the Partners and coordinated availability of conference rooms for internal and client-focused meetings.

Office Administrator

Royal LePage Nanaimo Realty
05.2016 - 04.2021
  • Managed front office operations, ensuring a welcoming environment for clients and staff alike.
  • Interacted with customers by phone, email, or in-person to provide information and problem solve.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Managed front office operations, ensuring a welcoming environment for clients and staff alike.
  • Reduced paperwork backlog by digitizing records and maintaining an organized electronic filing system.
  • Provided clerical support by preparing, copying and filing documents.

Skills

  • Customer Service
  • Organizational Skills
  • Excellent multi-tasking ability
  • Data Entry
  • Clear oral/written communication
  • Document Management
  • Event Coordination
  • Database Administration
  • Scheduling and Coordinating
  • MS Office

Timeline

Office Manager

Sorensen Trilogy Engineering Ltd
03.2022 - 09.2024

Office Administrator

Royal LePage Nanaimo Realty
05.2016 - 04.2021

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Vennessa Griffin