Summary
Overview
Work History
Education
Skills
Military Awards
Timeline
Generic

Vennen Walker

Fort Irwin

Summary

Experienced operations professional with expertise in process optimization and team management. Known for consistently achieving operational excellence and surpassing organizational goals. Dependable and adaptable individual dedicated to fostering a collaborative work environment. Proficient in resource allocation and skilled in monitoring performance.

Overview

9
9
years of professional experience

Work History

Operations Supervisor

U.S. Army
12.2024 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
  • Led cross-functional teams to improve project execution, enhancing overall operational efficiency.
  • Spearheaded task force to address and resolve recurring operational bottlenecks, significantly improving process efficiency.
  • Facilitated seamless communication channels between departments, improving coordination and project outcomes.
  • Coordinated with IT department to deploy new inventory management system, leading to smoother operational flow.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
  • Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
  • Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Logistics Supervisor

U.S. Army
11.2022 - 12.2024
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Trained, scheduled and evaluated over 15 employees.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
  • Developed strong relationships with key clients through frequent communication and exceptional service delivery.
  • Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
  • Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
  • Assisted upper management in setting departmental goals aligned with company objectives while providing input based on real-world experiences.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Implemented safety protocols to minimize workplace accidents, ensuring a secure work environment for all employees.
  • Verified effective and timely implementation of operational goals by prioritizing tasks.
  • Led and trained 40 employees from 2022 to 2024.
  • Analyzed data trends to forecast future demand accurately, enabling better resource allocation and planning.
  • Monitored logistics performance and identified improvement opportunities.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Assigned tasks to team members to complete within designated time frames.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Trained new team members on proper and safe use of tools and equipment.
  • Monitored progress of tasks to provide feedback for improvement.
  • Enforced team adherence to safety regulations and protocols.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Resolved conflicts between team members and addressed complaints or grievances.

Human Resource Specialist / Senior Vehicle Driver

North Atlantic Treaty Organization
01.2019 - 11.2022
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Analyzed job roles and responsibilities to ensure alignment with organizational goals and employee capabilities.
  • Negotiated with benefits providers, securing advantageous packages for employees.
  • Resolved employee disputes with empathy and professionalism, maintaining harmonious work environment.
  • Promoted culture of continuous improvement, encouraging staff to share innovative ideas for organizational growth.
  • Coordinated with external training providers to offer specialized development programs for staff.
  • Improved organizational culture with introduction of team-building activities.
  • Led diversity and inclusion initiatives, creating more inclusive workplace.
  • Collaborated with managers to identify and address employee relations issues.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Worked alongside global business leader to deploy new training strategies.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Reduced fuel consumption through proper vehicle maintenance and effective route planning.
  • Maintained a clean and organized vehicle interior/exterior for improved professionalism and passenger comfort.
  • Conducted thorough pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Collaborated with dispatchers for effective communication of schedule changes or emergencies.
  • Completed accurate logsheets for hours worked, mileage driven, and other required information as per company policy.
  • Assisted in resolving vehicle issues promptly through regular maintenance checks and coordinating repairs when necessary.
  • Assisted passengers with loading/unloading luggage or items to provide exceptional customer service.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Minimized liability by consistently following road rules when driving.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.

Training Room Specialist

U.S. Army
08.2017 - 01.2019
  • Served as a training room specialist utilizing the Digital Training Management System (DTMS), responsible for a comprehensive range of duties to ensure unit readiness and manage training effectively
  • Oversaw the supervision of training requirements, monitored Soldiers' progress towards Military Occupational Specialty (MOS) qualification, and managed individual training needs
  • Updated and input critical training data, including weapons qualifications, Army Combat Fitness Test (ACFT) scores, and height/weight screenings, using DTMS's data entry wizards for efficiency
  • Coordinated training logistics by forecasting and securing school seats through the Army Training Requirements and Resources System (ATRRS), developed the unit's training calendar, and secured necessary training resources
  • Duties included readiness reporting, where I compiled Unit Status Reports (USR) and Commanders Training Assessments (CTA), ensuring all data was accurately reflected in DTMS
  • Managed DTMS user accounts, adhering to protocols from the Identify, Credential, and Access Management (ICAM) portal for secure access
  • Supported training execution by maintaining training materials, assisting with mobilization plans, and fostering relationships with local entities to support training objectives
  • Guided personnel through military education requirements, facilitating applications to Army service schools in compliance with directives from higher headquarters
  • Stayed up to date with DTMS updates, utilized system tutorials, and liaised with the ATMS help desk when necessary
  • These diverse responsibilities collectively ensured that the unit was well-prepared, with all training activities systematically documented and managed through DTMS.

Motor Transport Operator

U.S. Army
09.2016 - 08.2017
  • Operated and drove a diverse array of military vehicles, including tactical wheeled vehicles, light/medium/heavy-duty vehicles, and specialized vehicles such as Humvees or LMTVs, transporting troops, equipment, and supplies under various conditions, including off-road and convoy operations
  • Conducted preventive maintenance checks and services (PMCS) on assigned vehicles to keep them mission-ready, which involved checking fluid levels, tire pressure, brakes, lights, and documenting all maintenance activities
  • Managed the loading and securing of cargo according to military standards to ensure safety during transport, utilizing various cargo handling equipment and ensuring proper weight distribution
  • Participated in convoy operations, adhering to security measures, formation, speed, and communication protocols, occasionally handling radio communications
  • Ensured compliance with Army safety regulations and operational procedures, including wearing protective gear and executing emergency responses as needed
  • Navigated using military maps and GPS systems for accurate route planning in both familiar and hostile environments
  • Kept meticulous records, updating vehicle logs, dispatch records, and noting mileage, fuel consumption, and any incidents
  • Assisted in training newer soldiers in vehicle operations, safety, and basic maintenance, demonstrating procedures and supporting training exercises
  • Maintained my physical fitness according to Army standards, crucial for the demanding nature of the job
  • Always prepared for rapid deployment, ensuring both personal and vehicle readiness for any operations, including emergency situations
  • Provided transport support during field exercises, deployments, and other military operations, sometimes setting up temporary maintenance areas or participating in refueling operations

Education

Bachelor of Science - Business Administration

University of Maryland Global Campus
San Diego
12-2026

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Safety oversight
  • Employee development
  • Customer relations
  • Logistics oversight
  • Inventory coordination
  • Workflow optimization
  • Management
  • Quality assurance
  • Compliance management
  • Project planning
  • Logistics expertise
  • Logistics coordination
  • Scheduling coordination
  • Delegation
  • Risk management

Military Awards

  • Army Commendation Medal
  • Army Achievement Medal
  • Army Good Conduct Medal
  • National Defense Medal
  • Global War on Terrorism Service Medal
  • Military Outstanding Volunteer Service Medal
  • German Schutzenschnur Badge
  • Overseas Service Ribbon
  • Non-Commissioned Officer Professional Development Ribbon

Timeline

Operations Supervisor

U.S. Army
12.2024 - Current

Logistics Supervisor

U.S. Army
11.2022 - 12.2024

Human Resource Specialist / Senior Vehicle Driver

North Atlantic Treaty Organization
01.2019 - 11.2022

Training Room Specialist

U.S. Army
08.2017 - 01.2019

Motor Transport Operator

U.S. Army
09.2016 - 08.2017

Bachelor of Science - Business Administration

University of Maryland Global Campus

Similar Profiles

CREATE PROFILE
Vennen Walker