Venkata Veerendra Kantamneni
Toronto,ON
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
7
7
years of professional experience
Work History
Supervisor
My Roti Place
11.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Analyzed equipment breakdowns using various troubleshooting methods.
Sales and Service Executive
Automotive Pvt lmtd
09.2018 - 10.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Education
Post Graduation Diploma - Organization Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON08.2022
Post Graduation Diploma - Supply Chain And Operations Management
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON08.2021
Skills
- Employee Coaching and Motivation
- Player Engagement
- Business Processes and Procedures
- Administration and Reporting
- Managing Operations and Efficiency
- Job Assignments
- Scheduling and Coordinating
Timeline
Supervisor
My Roti Place
11.2021 - Current
Sales and Service Executive
Automotive Pvt lmtd
09.2018 - 10.2019
Post Graduation Diploma - Organization Management
Cambrian College of Applied Arts And Technology
Post Graduation Diploma - Supply Chain And Operations Management
Sault College of Applied Arts And Technology
Similar Profiles
Raveena PathareRaveena Pathare
Restaurant Manager at My Roti PlaceRestaurant Manager at My Roti Place
Abhiney RanaAbhiney Rana
Line Cook at My Roti PlaceLine Cook at My Roti Place
Rakhi GhoshRakhi Ghosh
Owner at MY ROTI PLACEOwner at MY ROTI PLACE
Kenrick BarnettKenrick Barnett
Digital Content Creator at Dutchpot ChroniclesDigital Content Creator at Dutchpot Chronicles
Tina MaiTina Mai
Digital Marketing Coordinator at SGreenGolf Inc.Digital Marketing Coordinator at SGreenGolf Inc.