Summary
Overview
Work History
Education
Skills
Timeline
Generic

Venkata siva prakash Kaku

Kitchener,ON

Summary

Professional with a diverse history in several administrative and service-related positions. Functions well under pressure, particularly when working with clients, by demonstrating outstanding interpersonal interaction and people skills, as well as broad strategic planning capabilities, in search of full-time employment in a client-facing role. Qualification Summary 2+ Years of experience in customer service role by building sustainable relationships and trust with customers through open and interactive communication. 1 Year of experience as an Assistant Dental Surgeon and Office Administrator. Advanced proficiency in all MS Office applications. Excellent communication skills, critical thinking, and decision-making abilities. Team player in a multi-disciplinary team by responding and acting according to the team requirements.

Overview

4
4
years of professional experience

Work History

Operations Team Member

Walmart Inc
03.2022 - Current
  • Actively participating in daily operations, ensuring tasks and processes are completed efficiently and accurately
  • Working closely with colleagues to achieve team goals, communicate effectively, and support a cohesive work environment
  • Scheduled office meetings and client appointments for staff teams.

Insurance Medical Officer

Mediassit TPA
04.2021 - 08.2022
  • Delivered exceptional customer service, addressing inquiries and concerns related to medical assessments.
  • Interacted with clients to gather medical history and provide explanations regarding policy decisions.
  • Collaborated with insurance teams and healthcare professionals to make informed decisions.
  • Ensured compliance with insurance regulations and guidelines in all medical assessments and decisions.

Assistant Dental Surgeon -Intern

Government Dental College and Hospital
10.2019 - 11.2020
  • Reviewing and monitoring the treatment charts, explaining the treatment plan to the patients
  • Experience in treating all sections of patients
  • Can work for longer hours under stress.
  • Completed 10 dental extractions and treated patients with local anesthetics
  • Managed busy surgical office

President Student Union

Government Dental College and Hospital, Under NTR Health University
10.2019 - 11.2020
  • Provided strong leadership to the student body, fostering a sense of unity and purpose among members
  • Organizing group team meetings frequently
  • Performing prescription audits periodically
  • Reviewing any issues raised, sorting as early as possible
  • Played a pivotal role in mediating conflicts and resolving issues among students

Education

Health Care Administration And Service Management - Health CARE Administration And Service Management

Conestoga College
India
12.2023

Bachelor of Science - Dentistry

Government Dental College And Hospital
India
11.2020

Skills

  • Team Building
  • Conflict Resolution
  • Problem-Solving
  • Delegation
  • Adaptability
  • Time Management
  • Project Coordination

Timeline

Operations Team Member

Walmart Inc
03.2022 - Current

Insurance Medical Officer

Mediassit TPA
04.2021 - 08.2022

Assistant Dental Surgeon -Intern

Government Dental College and Hospital
10.2019 - 11.2020

President Student Union

Government Dental College and Hospital, Under NTR Health University
10.2019 - 11.2020

Health Care Administration And Service Management - Health CARE Administration And Service Management

Conestoga College

Bachelor of Science - Dentistry

Government Dental College And Hospital
Venkata siva prakash Kaku