VENKATA MUDADLA
Toronto,ON
Summary
Dedicated Application Developer adept at creating new programs and solutions for EAM, Banking & Finance industry clients. Knowledgeable in Maximo functional and technical. Successful technology career history comprising more than 16 years.
Overview
17
17
years of professional experience
1
1
Certification
Work History
APPLICATION DEVELOPER- JAVA & WEB TECHNOLOGIES
IBM Canada Ltd
06.2019 - 11.2023
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients
- Managed a portfolio of accounts by providing timely support and guidance
- Involved in Post production implementation activities
- Organized meetings between clients and internal departments as needed
- Generated reports on client performance metrics for upper management review
- Effectively handled the offshore team by assigning & explaining the daily work activities
- Involved in trouble shooting of Incidents by analyzing the Root cause of the issue
- Change Request record initiation and implementation.
ADVISORY CONSULTANT
IBM India Ltd
05.2012 - 05.2019
- Evaluated existing processes and procedures for efficiency improvements within organizations
- Developed successful solutions tailored to clients' specific needs
- Monitored KPIs and provided regular updates to senior management
- Devised processes and procedures to streamline operations
- Worked on ad-hoc requests from customers and trouble shooting of Incidents & Root cause analysis of the issue
- Automation of internal tools using Java & UNIX, to reduce the manual efforts and improve accuracy in reports
- Prepared Weekly & Monthly work status Reports and presented to Client Management.
IT CONSULTANT
Logica India Pvt Ltd
11.2010 - 04.2012
- Provided the support to the BAA- Maximo application and handled the Incident tickets in prod environment
- Analyzed system performance data to identify areas of improvement in order to increase efficiency and to reduce the cost.
- Monitored system health metrics using specialized toolsets in order to detect potential problems before they occur.
TECHNICAL CONSULTANT IN MAXIMO
Capgemini Consulting India Pvt Ltd
09.2006 - 11.2010
- Interacted with customer to understand the functional and non-functional requirements and configure, reviewing of technical specifications, understanding the business requirements, designed and enhanced reports using Actuate reporting tool
- Analyzed user needs and developed appropriate solutions to meet those needs
- Conducted analysis of current systems to identify areas for improvement
- Created trust with customers and partners by translating business objectives into compelling solutions.
- Involving in analyzing the defects and fixing them from all modules of Maximo and implemented the Commitment Tracking module.
- Developed custom Action and handler classes in various applications.
- Reviewed Technical specifications, understanding the business requirements .
Education
MASTER OF SCIENCE IN COMPUTER SCIENCE -
Andhra University
Visakhapatnam, INDIA01.2001
BACHELOR OF SCIENCE IN MATHS, PHYSICS AND COMP SCIENCE -
Andhra University
Visakhapatnam, INDIA03.1998
Skills
- C
- Customer Support
- Applications Development
- C
- Core Java
- Splunk
- Kibana
- Openshift CaaS
- Eclipse
- Oracle 8x/9x
- SQL PLUS
- TOAD & DB Visualizer
- Windows 7
- UNIX
- BEA WebLogic 61/70
- IBM Web Sphere 51 & 61
- Oracle WebLogic 12c
- Hibernate
- MVC
- Spring
- ServiceNow
- BMC Remedy & HP Quality Center
- IBM MAXIMO 52/62/71
- Python
Accomplishments
- involved in customization of critical modules like Calibration ,PM, Inventory, Work Order in the MAXIMO framework for TXU Nuclear Industry equipment maintenance system.
- Supervised the offshore team of 4 members by assigning the daily work items and Incidents .
- Reported the offshore work progress to senior management of the bank .
- Acted as a first level point of contact in the production support of the application .
- Traveled to onshore location on B1 and collected some requirement gathering from the TXU client during 2010.
Certification
- ITIL V3 Foundation Certification in 2009
- Training on IBM Maximo 6.2 at Capgemini Consulting during 2009
- Training in Spring Boot Framework at IBM during 2018
Languages
English
Professional Working
Telugu
Native or Bilingual
Kannada
Limited Working
Personal Information
Title: Application Support Analyst
Awards
- Excellence Award from the client Texas Utilities (TXU) client for the year 2006.
- Excellence & Eminence Award from GBS account , IBM India Pvt Ltd., in 2013
References
References available upon request
Disclaimer
I hereby declared that the details provided above are true to the best of my knowledge.
Additional Information
Excellence Award from the client Texas Utilities (TXU) client for the year 2006.
Excellence & Eminence Award from GBS account , IBM India Pvt Ltd., in 2013
Timeline
APPLICATION DEVELOPER- JAVA & WEB TECHNOLOGIES
IBM Canada Ltd
06.2019 - 11.2023
ADVISORY CONSULTANT
IBM India Ltd
05.2012 - 05.2019
IT CONSULTANT
Logica India Pvt Ltd
11.2010 - 04.2012
TECHNICAL CONSULTANT IN MAXIMO
Capgemini Consulting India Pvt Ltd
09.2006 - 11.2010
MASTER OF SCIENCE IN COMPUTER SCIENCE -
Andhra University
BACHELOR OF SCIENCE IN MATHS, PHYSICS AND COMP SCIENCE -
Andhra University
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