Venkat Rao

• Worked with Agile methodology, implementing new integrations and enhancements in 2-week sprints
• Conducted research and analysis on external APIs
• Designed integration APIs with billing and provisioning external interfaces.
• Contributed to technical architecture and documented integration guide with API request and response structures
• Provided current best practices and third-party solution alternatives when necessary for functional design documentation.

• Ericsson (CW) Order Care Suite 5.1, Oracle 11g
• Role Summary:
• Followed Agile methodology, implementing new integrations and enhancements in 4-week sprints
• Led technical design and integration with billing and provisioning external interfaces
• Collaborated in solutions architecture, creating user stories, and maintaining work updates in JIRA
• Managed ICOMS to CSG Billing Account migration activities
• Provided technical design and development leadership, supporting lower and PROD environments
• Prepared documentation for releases, including Method of Procedure for deployments and release notes.

• Order Care, Catalog Product Development - Charging, Billing in One (CBiO 16.1, 16.2), Environment: Ericsson (CW) Order Care Suite 16.0, 16.1, 16.2, Oracle 12c, WebLogic, XML
• Role Summary:
• Utilized Agile methodology with 3-week sprints for implementing BUC, BSUC with DoD
• Integrated external interfaces with billing and charging systems (BSCS, CS-Air)
• Handled TR (Test Request) handling from LSV and SOIV Testing teams
• Developed EOC (ON, OM, SR), ECM modules
• Participated in Design Reviews for BUC, BSUC
• Designed catalog models - BSCS Controlled, CS-Controlled.
• Directed concept design, feature definitions and production support.

• Ericsson (CW) Order Care Suite 5.2, Oracle 12c, WebLogic, XML
• Role Summary:
• Designed and developed enhancements for BOSS pre-paid service implementation
• Integrated external interfaces with billing systems like Siebel
• Supported deployments, change requests, SAT, and UAT testing teams
• Provided pre and post-production support
• Self-motivated, with a strong sense of personal responsibility.
• Managed time efficiently in order to complete all tasks within deadlines.

• Ericsson (CW) Order Care Suite 14.1, Oracle 12c, WebLogic, XML
• Role Summary:
• Designed and architected RESTful implementation using Ericsson Order Care (EOC, CIM, ECM)
• Gathered requirements and coordinated between BA team and Development team
• Developed RESTful HTTP interfaces using Ericsson Order Care
• Defined UI supportable restrictions and relationships on the Ericsson Catalog
• Conducted problem analysis, provided technical architecture recommendations, and supported RESTful integration between Client and Server.

• Concept Wave Order Care Suite, Role Summary:
• Developed enhancements for Commercial Business OM and Residential OM
• Provided technical design, analysis,design, development, and unit testing using Concept Wave Order Care
• Conducted problem analysis, provided technical architecture recommendations
• Provided day-to-day technical expertise to clients
• Supported production and deployment processes.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.

• Concept Wave Order Care Suite 5.1, Oracle 11g, Tomcat 5.1
• Description:
• Worked on the BMW Business Integration Platform (BIP) for Connected Drive services activation on vehicles
• Managed vehicle migration/import from VDWH and DOMSHADOW interfaces
• Provisioned imported vehicles with Business Unit and Customer
• Facilitated the creation of subscription accounts in the ORGA billing system and integrated with MNO, IDS, and NOP interfaces
• Responsibilities:
• Developed vehicle module metadata-driven solution using CWOrderCare 5.1
• Participated in requirement analysis and design
• Collaborated with the test team to create test plans and cases
• Supported deployments and change requests

• Implemented Symphony order management system for Comcast wireless Air card services
• Managed wireless orders processing from billing systems to fulfillment center
• Supported Sprint and Clearwire systems
• Responsibilities:
• Developed metadata-driven solutions using CWOrderCare
• Participated in requirement analysis and design
• Collaborated with test team to create test plans and cases
• Supported deployments and change requests

Scope:

• Developed a Protocol Management and Reporting application for managing operations related to protocols submitted to Administrative Panel on Animal Subjects/Lab Animals in Medical Research
• Responsible for maintaining protocol data and generating reports for meetings
• Roles & Responsibilities:
• Developed client-side interfaces and implemented client-side validations
• Implemented Gateway Module and Attachments module
• Provided production support and implemented security updates.