Venice Cuevas
Vaudreuil-Dorion,QC
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers. Experienced [Job Title] offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
7
7
years of professional experience
Work History
Business Development Center Agent
Groupe Autoforce
08.2019 - Current
- Increased client satisfaction by promptly addressing inquiries and providing relevant information.
- Developed new business opportunities by researching potential clients and establishing contact.
- Improved team collaboration with regular communication and progress updates on ongoing projects.
- Enhanced customer experience, skillfully managing inbound calls and resolving issues efficiently.
- Generated leads through targeted marketing campaigns for successful product launches.
- Achieved sales quotas by consistently meeting and exceeding performance targets.
- Strengthened relationships with existing clients, conducting regular follow-ups to ensure satisfaction and identify upsell opportunities.
Paralegal
Gozlan Law
01.2021 - 12.2021
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Facilitated efficient case resolution by attending depositions, hearings, mediations, and trials as necessary to assist attorneys in the presentation of evidence or arguments.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Edited and proofread legal documents to verify accuracy.
- Prepared legal briefs, motions, and pleadings.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
Supervisor
Urban Planet
06.2017 - 08.2018
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted routine inspections to check quality and compliance with established specifications.
Education
LLB - Bachelor in Civil Law
University of Ottawa
Ottawa, ONCollege Diploma - Paralegal Studies
O’Sullivan College of Montreal
Montreal, QC05.2021
High School Diploma -
École Secondaire De La Cite Des Jeunes
Vaudreuil-Dorion06.2017
Skills
- Strong communication
- Negotiation tactics
- Attention to detail
- Team collaboration
- Decision-making
- Time management
- Conflict resolution
- Customer service
Languages
English
Native or Bilingual
French
Native or Bilingual
Tagalog
Full Professional
Additional Information
I possess a keen interest in reading. Additionally, I actively engage in physical well-being by participating in Pilates and going to the gym. Moreover, I am deeply involved in the dynamic realm of the stock market, consistently expanding my expertise and passionately pursuing opportunities for further learning in this domain
Timeline
Paralegal
Gozlan Law
01.2021 - 12.2021
Business Development Center Agent
Groupe Autoforce
08.2019 - Current
Supervisor
Urban Planet
06.2017 - 08.2018
LLB - Bachelor in Civil Law
University of Ottawa
College Diploma - Paralegal Studies
O’Sullivan College of Montreal
High School Diploma -
École Secondaire De La Cite Des Jeunes
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