Susana Venegas
Stockton
Summary
- Retail professional prepared to contribute to team-oriented environment with extensive experience in customer service and sales. Known for reliability and adaptability, consistently meeting store objectives and resolving customer queries efficiently. Possesses keen eye for detail and proactive approach to team collaboration.
- Experienced with handling daily retail operations and customer interactions. Utilizes effective communication techniques to engage and assist customers. Strong understanding of inventory management and sales processes, ensuring smooth store operations.
- Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
- Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
- Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Operations Associate
Tory Burch
Livermore, CA
03.2024 - Current
- Engaged with customers to resolve inquiries, providing exceptional service that enhanced brand loyalty.
- Optimized workspace layout for improved workflow and efficiency, leading to more productive work environment.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Provided exceptional customer service through active listening techniques, empathic communication methods.
- Constantly keeping an organized environment by labeling, separating items by color, size and name titles.
Education
No Degree - Law
Las Positas College
Livermore, CA05-2027
High School Diploma -
Merril F. West High School
Tracy, CA05-2020
Skills
- Product knowledge expertise
- Customer engagement
- Reliability and punctuality
- Promotional strategies
- Organization
- Detail Oriented
- Relationship building
- Inventory control
- Effective communication
- Conflict resolution
- Computer proficiency and Microsoft office
- Building customer loyalty
- Adaptable and flexible
Timeline
Operations Associate
Tory Burch
03.2024 - Current
No Degree - Law
Las Positas College
High School Diploma -
Merril F. West High School