Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Venecia Lopez

Santa Ana

Summary

Civil engineering student seeking an internship to gain hands-on experience and learn more about the civil engineering field. Eager to build practical skills and apply what I am learning in class to real-world projects.

Overview

3
3
years of professional experience

Work History

Sales Associate

Baskin Robbins Ice Cream
Orange
09.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Collaborated with team members to enhance customer service and improve store operations.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of service area and dining space.
  • Prepared ice cream products and desserts according to company standards.

Sales Associate

Davids Absolute Pools
Santa Ana
06.2023 - 08.2025
  • Helped customers find specific products, answered questions, and offered product advice.
  • Upsold additional items based on customer interests and needs.
  • Provided accurate information about products, prices and services.
  • Maintained records related to sales for store management.
  • Described merchandise and explained use, operation and care.
  • Create invoices and quotes.

Sales Associate

Rubios Costal Grill
Santa Ana
03.2023 - 09.2024
  • Greeted customers and provided exceptional customer service.
  • Worked with fellow sales team members to achieve group targets.
  • Collaborated with team members to enhance customer experience and streamline operations.
  • Handled customer complaints in a professional manner.

Education

Bachelor of Science - Civil Engineering-General Opt

California State Polytechnic University, Pomona
Pomona, CA
12-2027

High School Diploma -

Foothill High School
Santa Ana, CA
05-2023

Skills

  • Project management
  • Customer service
  • Team collaboration
  • Data analysis
  • Technical drawing
  • Problem solving
  • Time management
  • MicroStation (CAD)
  • Sketchup
  • Spatial Visualization Skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Davids Absolute Pools
06.2023 - 08.2025

Sales Associate

Rubios Costal Grill
03.2023 - 09.2024

Sales Associate

Baskin Robbins Ice Cream
09.2022 - Current

Bachelor of Science - Civil Engineering-General Opt

California State Polytechnic University, Pomona

High School Diploma -

Foothill High School
Venecia Lopez