Velma Johns
Pickering,ON
Summary
Proven achiever with a solid background in warehouse operations and customer service, exemplified during tenure at Mary Shines. Excelled in material handling and fostering strong customer relationships, enhancing order processing efficiency and sales performance. Skilled in warehouse safety and clear communication, consistently meeting targets through self-motivation and meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Mary Shines
05.2023 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Sales Assistant
Peter Warren
01.2021 - 12.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Established rapport with customers using active listening and interpersonal skills.
- Boosted store revenue through upselling and cross-selling techniques.
Cleaning Assistant
Japhet James
02.2018 - 08.2019
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
Education
High School - Marketing Management - Sales Skills
Peter Kibukosya Secondary School
Nairobi/kenya02.2016
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Loading and unloading
- Warehouse Safety
- Order Picking
- Clear Communication
- Attention to Detail
- Sorting and Labeling
- Material Handling
- Warehouse Operations
- Order picking and processing
- Warehouse Organization
Languages
English
Elementary
Timeline
Warehouse Worker
Mary Shines
05.2023 - 11.2023
Sales Assistant
Peter Warren
01.2021 - 12.2022
Cleaning Assistant
Japhet James
02.2018 - 08.2019
High School - Marketing Management - Sales Skills
Peter Kibukosya Secondary School
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