Velgi Natali
London
Summary
To obtain challenging position in growth-oriented organization where I can utilize my skills and to contribute to the team success and further my professional development.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Line Production Worker
The Original Cakerie
06.2012 - 08.2025
- Diligent and safety - focused production worker with 13 years of experience in food manufacturing
- Skilled in adhering to strict hygiene standards based on BRC policy
- Maintaining quality control on the products
- Operated multiple machines simultaneously to meet production deadlines
- A team player and worked in a group of team members to meet production deadlines
CSR - Customer Service Representative
The Bradford Exchange
01.2007 - 01.2008
- Inbound calls customer service
- Proficient in communication skills
- Placing orders by emails or phone orders
- Ability to handle transactions on calls or emails
- Problem solving abilities
- Worked with the help desk in managing the error that may occur during transactions
Barista
Starbucks
03.2000 - 07.2002
- Crafted high-quality espresso beverages while maintaining consistent taste and presentation standards.
- Trained new baristas on customer service protocols and beverage preparation techniques to enhance team performance.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers at shift end.
- Implemented inventory management practices to reduce waste and optimize stock levels for peak service times.
Secretary
PT. Bukaka Kujang Prima Utam
01.1997 - 01.1998
- Managed complex calendars and scheduled appointments for executive ensuring optima time
- Handled incoming calls and correspondence, providing prompt and professional responses
- Organized and maintained electronic and physical filing systems
- Coordinated logistics for meetings and events, including preparing agendas
- Assisted with bookkeeping tasks
Education
High School Diploma - Social Studies Education
SMUN 61
Jakarta06.1994
Skills
- Food Production (10 years)
- Cleaning Experience (10 years)
- Manufacturing (10 years)
- Microsoft Word (5 years)
- Assembly (10 years)
- Packaging (10 years)
- Food Handling (10 years)
- Machining (10 years)
- Food Safety (10 years)
- Quality Inspection (10 years)
- Food Preparation (10 years)
Languages
Spanish - Beginner
Bahasa Indonesia - Fluent
English - Fluent
English
Professional Working
Certification
- The Original Cakerie June 2022 to Present For 10 years of Employment with The Original Cakerie
- Bradford Exchange August 2007 to Present Enhanced Customer Service
- Public Relations September 1995 to Present
Personal Details
- Highest Level of Education: Secondary School
- Total years of experience: 12
Timeline
Line Production Worker
The Original Cakerie
06.2012 - 08.2025
CSR - Customer Service Representative
The Bradford Exchange
01.2007 - 01.2008
Barista
Starbucks
03.2000 - 07.2002
Secretary
PT. Bukaka Kujang Prima Utam
01.1997 - 01.1998
High School Diploma - Social Studies Education
SMUN 61