Vejsil Sarajlic
Calgary,AB
Summary
Result-driven candidate with extensive knowledge of logistics and customs regulations. Develops and
maintains relationships with clients, carriers and suppliers. Possesses excellent problem-solving and
communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sample Coordinator
Caesarstone
06.2024 - Current
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided technical support to production personnel.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Investigated customer complaints to take necessary corrective actions.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Received new orders, prepared documentation, and assigned personnel.
Route Planner
FreshPath Logistics / The Organic Box
12.2023 - 03.2024
- Daily managing orders in Work Wave, assigning drivers, calling customer if there is delay, updating drivers info and vehicles also
- Good knowledge on excell, any other tracking software also, DOT, Syletcus load board
- Assisted in planing and preparing new orders and routed day in advance ensuring comprehensive understanding of route planning processes
- Streamlined communication by effectively coordinating with dispatchers, drivers, and customers.
Line haul Dispatcher
Intecom
05.2023 - 11.2023
- Coordinated pickups and deliveries across North America, AB, BC, SK
- Monitored dispatched calls and took action to resolve and correct potential problems
- Tracked purchase orders and approved vendor invoices for outside services
- Utilized dispatch software to enter customer orders, deliveries, and receipts
- Leveraged data analytics tools to identify trends in operational metrics, informing proactive decision-making processes for route adjustments or other necessary changes in strategy
- Managed driver schedules, ensuring optimal coverage and maintaining regulatory compliance.
Dispatcher
Source Energy Services
01.2023 - 05.2023
- Directed dispatching, routing and tracking of 85 fleet vehicles
- Maintained updated and detailed records of calls in physical and electronic databases
- Closely monitored dispatch board to triage and prioritize over 150 plus daily calls
- Planned, organized, and managed the work of subordinate staff to accomplish consistent work within organizational standards
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Dispatcher
BHX LLC
04.2020 - 11.2022
- Daily working through Sylectus and DAT boards looking for loads, calling brokers and try to get best rate ever for our fleet drivers
- Great working knowledge of DOT regulations
- Experience with sprinter vans, small straight, large straight
- Handled incoming calls and emails from customers regarding issues with deliveries
- Scheduled and dispatched drivers to locations in USA, Canada
- Worked closely with customers to effectively resolve issues and complaints
- Coordinated dispatching of 100 drivers to accomplish daily delivery requirements
- Answered constant flow of customer calls with minimal wait times
- Responded to customer requests for products, services and company information
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Education
High School Diploma -
High Medical School
Zenica, Bosnia And Herecegovina05.2010
Skills
- Fleet Operations
- Issue Resolution
- Rose Rocket Software
- Microsoft Office
- AXON Software
- SAP TMS
- Data Interpretation
- Proficiency
- Rose Rocket
- TMS
- Data Interpretation
- Data entry proficiency
Certification
Nancy Friedman - Telephone doctor, 05/01/2022
Languages
English
Native or Bilingual
Timeline
Sample Coordinator
Caesarstone
06.2024 - Current
Route Planner
FreshPath Logistics / The Organic Box
12.2023 - 03.2024
Line haul Dispatcher
Intecom
05.2023 - 11.2023
Dispatcher
Source Energy Services
01.2023 - 05.2023
Dispatcher
BHX LLC
04.2020 - 11.2022
High School Diploma -
High Medical School
Nancy Friedman - Telephone doctor, 05/01/2022
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