Veerpal Kaur Grewal
Surrey,BC
Summary
Dynamic and results-oriented professional with extensive experience in the food service industry, notably at Compass Group Management. Excelled in leadership roles, significantly enhancing team efficiency and productivity at Tim Hortons. Demonstrates expertise in food safety oversight and hospitality service, with a proven track record of improving customer satisfaction and operational workflows. Skilled in both service orientation and natural leadership, adept at meeting and exceeding employer expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Grill Cook
Compass Group Management
North Vancouver, BC
08.2024 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
- Verified accurate portioning of food items and garnishes.
- Serving food to students .
- Helping head chef preparing food and inventory and ordering delivery .
Cook and Server
Planet Ice - Delta
Delta, BC
09.2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Inspected dishes and utensils for cleanliness.
Cook
IHOP
Richmond, BC
02.2024 - 08.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
Volunteer
Carelife Fleetwood &Czorny Alzheimer
Surrey, BC
02.2024 - 08.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Help patients in gym and spend time with them.
Supervisor
Tim Hortons
Vancouver, BC
09.2019 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
Education
Associate of Arts -
Coquitlam College
Coquitlam, BCCertificate - ECEA
Ccbc
Surrey, BC12.2024
Skills
- Service-Orientation
- Natural Leadership
- Greet Guests
- Train Employees
- Menu Memorization
- Hospitality Service Expertise
- Performance Improvement
- Food Safety Oversight
- Food Preparation and Safety
- Cash Handling
Languages
English
Elementary
Certification
First aid
Serving right
Food safety
Timeline
Grill Cook
Compass Group Management
08.2024 - Current
Cook
IHOP
02.2024 - 08.2024
Volunteer
Carelife Fleetwood &Czorny Alzheimer
02.2024 - 08.2024
Cook and Server
Planet Ice - Delta
09.2019 - Current
Supervisor
Tim Hortons
09.2019 - 08.2023
Associate of Arts -
Coquitlam College
Certificate - ECEA
Ccbc