Veerpal Kaur
Surrey,BC
Summary
Results-driven supervisor with a proven track record of leading high-performing teams for over 5 years. Skilled in improving efficiency, streamlining processes, and enhancing employee engagement through performance management and conflict resolution. Seeking a challenging leadership role to leverage expertise in driving organizational success. Excellent written and verbal communication skills, with a proactive approach to problem-solving and a strong ability to handle sensitive data and provide effective training.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
La Grotta Del Formaggio
11.2019 - Current
- As a supervisor, I lead a team of around 10 employees, focusing on performance management and professional development. My responsibilities include conducting regular performance reviews, providing constructive feedback, and identifying opportunities for skill enhancement. I also manage employee conflicts and implement process improvement to enhance team efficiency and maintain high quality standards. Additionally, I handle cash transactions and assist customers with payments. When faced with customer complaints, I approach them with patience, providing appropriate solutions and alternative options. Additionally, I actively recommend products tailored to meet each customer’s needs. My responsibilities extend to stocking shelves, meticulously tracking inventory, and efficiently managing phone inquiries and orders. I maintain a positive work environment by collaborating harmoniously with fellow team members and contributing to training new employees.
Warehouse Worker
Capn Personnel Ltd.
09.2017 - 10.2019
- During my tenure as a food packer at the company, I assumed several key responsibilities including labeling packages with accurate product information and weight, organizing prepared items on the pallet jack, diligently tracking product quantities and order completion times, stocking the station with essential packaging materials, efficiently sorting and packing food products on the assembly line, and ensuring a safe, orderly, and sanitized work environment. Additionally, I meticulously inspected and properly packaged the products.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Education
Associate of Arts - Arts
Alexander College
Vancouver, BC10.2020
Skills
- Collaborative relationship building
- Efficient in fast-paced environments
- Uplifting demeanor
- Proficient in written communication
- Solution-oriented thinker
- Confidential information management
- Team-oriented and self-sufficient
Certification
- Rai Trucking Dispatch and Load Brokerage Specialists Certification (1 Month)
- Food Safe Level 1 Certificate
- Food Handler Training & Certificate
- CPR, AED and First Aid Certificate
Language
Fluent in English, Punjabi and Hindi.
Availability
I am looking for Full-time job, however I can change my availability according to the demand of the workplace.
Timeline
Supervisor
La Grotta Del Formaggio
11.2019 - Current
Warehouse Worker
Capn Personnel Ltd.
09.2017 - 10.2019
Associate of Arts - Arts
Alexander College
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