Veerpal Kaur
Surrey
Summary
Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at KFC and Dairy Queen. Recognized for enhancing customer satisfaction and driving sales through effective problem-solving and attention to detail. Proven ability to lead teams and improve operational efficiency in fast-paced environments. Looking for a full-time position in your organization. Availability: Everyday (Morning or Evening Shift).
Overview
5
5
years of professional experience
Work History
Sales Associate
KFC
10.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
7-eleven
06.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Team Member
KFC
05.2022 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Supervisor
Dairy Queen Grill & Chill
05.2021 - 09.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Stowing Associate
Amazon
07.2020 - 06.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Improved project delivery times with implementation of streamlined communication strategy.
Education
Diploma - Paralegal Studies
Sheridan College
Brampton, ON05.2020
Bachelor Of Arts - Arts
Fateh College of Institutions
Rampura, Punjab04.2017
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Additional Information
Reference:
Harmanjeet Kaur(7-11 Manager) 250-392-2711
Amandeep Kaur(KFC Manager)250-392-4825
Timeline
Sales Associate
KFC
10.2024 - Current
Sales Associate
7-eleven
06.2023 - 09.2024
Team Member
KFC
05.2022 - 09.2024
Supervisor
Dairy Queen Grill & Chill
05.2021 - 09.2024
Stowing Associate
Amazon
07.2020 - 06.2021
Diploma - Paralegal Studies
Sheridan College
Bachelor Of Arts - Arts
Fateh College of Institutions
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