Veerpal Kaur
9352 119th Street, Delta,Canada
Summary
To work for an organization this provides me the opportunity to improve my skills and knowledge to growth along with the organization objective.
Overview
5
5
years of professional experience
Work History
Project Estimator
Euroline Windows ltd
Delta, B.C
01.2022 - 12.2024
- Set up and maintain record files to ensure that all project information is appropriately documented and secured.
- Monitor multiple projects' progress, review, and note any issues from the project timelines or specifications.
- Review all contracts, specifications, addenda, drawings, and samples.
- Ensure all project documentation is accurate and complete.
- Provide guidance to the production team when it relates to the project being worked on.
- Support the installation process for both windows and doors, from start to finish.
- Manage all documents related to warranties, maintenance, and product issues.
- Processing costs of materials, labor, and necessary equipment for the project using the Cantor Software program and Zendesk.
Inside Technical Sales Rep(B2B Dealer Support)
Euroline Windows ltd
Delta, B.C
01.2022 - 12.2024
- Promote sales to existing clients.
- Assess clients' needs and resources, and recommend the appropriate goods or services.
- Provide input into product design, where goods or services must be tailored to suit clients' needs.
- Develop reports and proposals as part of the sales presentation to illustrate the benefits from the use of a good or service.
- Estimate the costs of installing and maintaining equipment or services.
- Prepare and administer sales contracts.
- Consult with clients after the sale to resolve problems and to provide ongoing support.
- Troubleshoot technical problems related to equipment.
- Train customers' staff in the operation and maintenance of equipment.
- Conduct sales transactions through Internet-based electronic commerce.
- Supervise the activities of other technical staff and sales specialists.
Project Engineer
Euroline Windows ltd
Delta, B.C
01.2022 - 12.2024
- Reviewing windows and doors to ensure code compliance.
- Designing connections and doors to ensure code compliance.
- U-value and NAFS calculations.
- Responsible for residential projects and commercial.
OfficeAdmin(Purchaser,ServiceCordinator,Estimator)
Enerstar Windows ltd
Surrey, B.C
12.2020 - 12.2021
- Answer phone calls, emails, and inquiries, providing prompt and courteous assistance to clients and internal staff.
- Efficiently manage incoming and outgoing mail, packages, and deliveries, ensuring timely distribution to the appropriate departments.
- Coordinate with production teams to track the progress of orders, and provide accurate information to clients regarding order status and delivery dates.
- Schedule appointments, meetings, and conference calls, maintaining an organized calendar, and ensuring all relevant parties are notified.
- Assist with general administrative tasks, including data entry, filing, and maintaining office supplies.
- Collaborate with various departments to facilitate smooth communication, and ensure efficient workflow.
- Quotations and take off's of single family and Commercial Project
- Schedule delivery of windows in Canada and USA
Customer Representative
Wallmart
Sault ste marie, Ontario
01.2020 - 06.2020
- An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
- Strategic relationship and partnership-building skills: listen attentively, solve problems creatively, and use tact and diplomacy to achieve desired outcomes.
- Provided product and service information to customers.
- Demonstrated strong problem solving skills in addressing customer issues.
- Cross-sold products and services when appropriate.
Education
Associate certificate - Business administration
British Columbia Institute of Technology
Burnaby08.2021
Masters - Mathematics
Khalsa College
Amritsar, Punjab, India01.2017
Bachelor's - Computer Science
Khalsa College for Women
Ludhiana, India01.2015
Graduate Certificate - Business Program
Algoma University
SSM, OntarioSkills
- Code compliance
- U-value calculations
- Project documentation
- Cost estimation
- Technical sales
- Project scheduling
- Customer relationship management
- Team coordination
- Product promotion
- Training development
- SAGE 300
- Risk management
- Quality assurance
- Smartsheet and MS project
- Estimating and bidding
- Scheduling software
Volunteer Experience
Volunteer for cause, Old Age Home, Punjab, India
Personal Qualities
- Active Listening
- Leadership skills/Team Work
- Organizational and management skills
- Public Speaking
- Interpersonal Skills
- Ability to handle fast paced environment
- Proficient in MS Excel and MS Word
- Good decision-making skills
- Cooperative behaviour
Timeline
Project Estimator
Euroline Windows ltd
01.2022 - 12.2024
Inside Technical Sales Rep(B2B Dealer Support)
Euroline Windows ltd
01.2022 - 12.2024
Project Engineer
Euroline Windows ltd
01.2022 - 12.2024
OfficeAdmin(Purchaser,ServiceCordinator,Estimator)
Enerstar Windows ltd
12.2020 - 12.2021
Customer Representative
Wallmart
01.2020 - 06.2020
Associate certificate - Business administration
British Columbia Institute of Technology
Masters - Mathematics
Khalsa College
Bachelor's - Computer Science
Khalsa College for Women
Graduate Certificate - Business Program
Algoma University
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