Work History
Education
Skills
Languages
Timeline
Generic

Veerpal Kaur

Woodbridge,ON

Work History

Team Member

Tim Hortons
08.2024 - 01.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Education

No Degree - Arts Education

Govt Girls Senior Secondary School
Punjab, India
03-2019

Skills

  • Punctual and reliable
  • Attention to detail
  • Teamwork
  • Product packaging
  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities

Languages

English
Full Professional

Timeline

Team Member

Tim Hortons
08.2024 - 01.2025

No Degree - Arts Education

Govt Girls Senior Secondary School
Veerpal Kaur